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El Capitan 10.11.4 on MacBook Pro keeps crashing. Ideas?

How do I fix or prevent El Capitan 10.11.4 from constantly crashing on my MacBook Pro?

MacBook Pro, OS X El Capitan (10.11.4)

Posted on Apr 11, 2016 1:39 PM

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5 replies

Apr 11, 2016 1:51 PM in response to Choir Director

Reinstall El Capitan Without Erasing Drive


Please be sure you backed up.


  1. Restart the computer. Immediately after the chime hold down the Command and R keys until the Utility Menu appears.
  2. Select Disk Utility and click on the Continue button.
  3. Select the indented (usually, Macintosh HD) volume entry from the the side list.
  4. Click on the First Aid icon in the toolbar. Wait until the Done button activates, then click on it.
  5. Quit Disk Utility and return to the Utility Menu.
  6. Select Reinstall OS X and click on the Continue button.


Also, see this User Tip: Basic Steps for Upgrading OS X.

If this doesn't help, then you need to look at all the third-party software you have installed or at corrupted preference or cache files. If you have no idea what to do at this point, then backup your computer, erase the drive, and install a fresh copy of OS X. Then restore only your data from the Home folder: Documents, Downloads, Movies, Music, and Pictures. Reinstall third-party applications from their original installation media. Be sure they are all compatible with El Capitan 10.11.4. If they aren't, then don't use them. This also includes any utilities or add-on software, anti-malware software, and system cleaning software.



El Capitan 10.11.4 on MacBook Pro keeps crashing. Ideas?

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