deazia
Level 1 (8 points)
Publishing

Q: If i take a disabled iphone to walmart, can they enable it? I want it to restart everything.

If i take a disabled iphone to walmart, can they enable it? I want it to restart everything.

iPhone 6 Plus, iOS 9

Posted on Apr 11, 2016 7:04 PM

by theratter,Apple recommended
theratter theratter
Level 4 (3,917 points)
Desktops
A:

Depends on why it's disabled.

 

Have you tried any troubleshooting?

 

  1. Restart:  Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple  logo appears.
  2. Reset:  Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
  3. Restore:  Connect your iPhone to iTunes on your computer, backup, and then select Restore to Factory.

 

If this is a problem with the Activation Lock with Find My Phone, then Walmart cannot help you:

 

It requires the Apple ID and password of the previous or the original owner. If you don't have it and cannot get it, then the device is useless to you. Return it for a refund if you can.

 

Find My iPhone Activation Lock

 

In the future check first before buying second hand: How to check for Activation Lock before buying a used iPhone.

Posted on Apr 12, 2016 5:20 AM

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deazia

Q: If i take a disabled iphone to walmart, can they enable it? I want it to restart everything.

  • All replies
  • Helpful answers

  • by theratter,Apple recommended

    theratter theratter Apr 12, 2016 5:20 AM in response to deazia
    Level 4 (3,917 points)
    Desktops
    Apr 12, 2016 5:20 AM in response to deazia

    Depends on why it's disabled.

     

    Have you tried any troubleshooting?

     

    1. Restart:  Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple  logo appears.
    2. Reset:  Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
    3. Restore:  Connect your iPhone to iTunes on your computer, backup, and then select Restore to Factory.

     

    If this is a problem with the Activation Lock with Find My Phone, then Walmart cannot help you:

     

    It requires the Apple ID and password of the previous or the original owner. If you don't have it and cannot get it, then the device is useless to you. Return it for a refund if you can.

     

    Find My iPhone Activation Lock

     

    In the future check first before buying second hand: How to check for Activation Lock before buying a used iPhone.