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Q: Anyone else with this problem. Whenever I connect to Apple Watch with my 6S plus my custom contact photos and ringtones revert to ... Anyone else with this problem. Whenever I connect to Apple Watch with my 6S plus my custom contact photos and ringtones revert to default. Apple is unaware of any problem. more
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Helpful answers
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Apr 13, 2016 12:45 PM in response to podtrekby sterling r,Hi there podtrek,
It sounds like your contact photos are resetting whenever your phone and watch re connect with each other. I would start by restarting the Apple Watch:
Restart your Apple Watch
Restart your Apple Watch
- Press and hold the side button until you see the Power Off slider.
- Drag the slider to turn off your device completely.
- After you turn off your Apple Watch, press and hold the side button again until you see the Apple logo.
If the issue persists then I would unpair, then re-pair your watch from the phone:
Unpair your Apple Watch and iPhone
Then:
Thank you for using Apple Support Communities, all the best!
