storage

Hi,

I have transfered all my photos to my laptop and erased them from my phone. I now have 0 photos on my iPhone 4s, yet it says that 1,5GB is being used by Camera and Pictures. How can I free up that space?


Thank you in advance,

Erica

iPhone 4S

Posted on Apr 12, 2016 3:32 AM

Reply
1 reply

Apr 13, 2016 12:30 PM in response to ericasah

Hi there ericasah,


It sounds like you've removed all the images from your phone but for some reason they are still taking up space. I would quit the Photos and the Settings apps on your phone:


Force an app to close in iOS

1. Press the Home button two times quickly. You'll see small previews of your recently used apps.
2. Swipe left to find the app you want to close.
3. Swipe up on the app's preview to close it.


When you have done that restart the device and test the issue again:

iOS: Turning off and on (restarting) and resetting

If the issue persists, backup your device to iTunes, then restore it from your backup to make sure the space is gone.

How to erase your iOS device and then set it up as a new device or restore it from backups

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