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Helpful answers
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Apr 12, 2016 6:53 AM in response to dsand13by javaliga,It would help to know if you are using Photo Share, Apple Music, iCloud Drive, etc.
Without any more information, this may explain how to maximize you iCloud Storage:
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Apr 12, 2016 6:20 PM in response to javaligaby dsand13,I am not, nor did I use Photo Share, or Apple Music. I went into iTunes on my PC, synced my phone with the PC. However when this didn't work, I then went into phone settings and turned off iCloud temporarily, went back into iTunes and individually selected each album and forced the albums / artists to copy to my iPhone. After all the music copied, I then went back and turned ON iCloud.