iTunes Sign-in Verification Failed

Question

Level 1

14 points

iTunes Sign-in Verification Failed

Hello,

I get a Verification Error when signing in to iTunes from Windows 10, but sign-in works fine on iPhone and iPad. I'm also able to manage my Apple-ID. It is only when signing in to iTunes (12.3.3) on my Windows 10 that I get this error. "Verification Failed. This action could not be completed. Please try again"... no error code.Internet is working fine. I've tried this via both Ethernet and wifi, without success.

Any guidance will be greatly appreciated.

iTunes-OTHER, Windows 10

Posted on Apr 12, 2016 8:05 AM

Reply

Answer 1

Top-ranking reply

tonyrese Author

Level 1

14 points

Apr 15, 2016 11:12 AM in response to tonyrese

The following seems to have done the trick:

1) A complete removal of iTunes, Apple Application Support, Apple Mobile Device Support, Apple Software Update and Bonjour, then reinstalled iTunes (The other apps came back with the iTunes install)

thereafter, I did the following step:

2) If you don't see your content after you update iTunes - Apple Support

You might only need the last step, but I landed up doing both.

Reply

Answer 2

Mar 18, 2017 11:07 AM in response to tonyrese

I was receiving the same error, and turns out all I had to do was right click the ITunes icon and select "Run As Administrator." My Windows 10 account is already set as Administrator so it didn't occur to me to try that until after I tried all of these other suggestions. Ultimately that's what worked.

Reply

Answer 3

Apr 15, 2016 7:47 AM in response to tonyrese

Hi,

I have the very same issue. I already uninstalled all Apple related sw, removed all folders, etc. Also tried to repair the iTunes installation, etc. (Indeed once I could somehow could login, but then during the last sync everything was ruined again.)

Reply

Answer 4

Mr_Wo1fe

Level 1

4 points

Jun 4, 2016 6:14 AM in response to tonyrese

I am having the same issue and removing all iTunes and starting over isn't fixing it. So frustrating. Any help would be appreciated

Reply