Why can't I log into iTunes Store? My service was cancelled on my iPhone, but I should still be able to connect to the iTunes App Store with wifi???

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Level 1

4 points

Why can't I log into iTunes Store? My service was cancelled on my iPhone, but I should still be able to connect to the iTunes App Store with wifi???

MY service was cancelled on my iPhone!! But with wifi I should will be able to connect to iTunes! But I cannot! ive even reset my password for Apple ID! I can't update my apps nor install anything! i need to know how to fix this ASAP! Please help...

iPhone 6s, iOS 9.3.1

Posted on Apr 12, 2016 10:22 AM

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Answer 1

ManSinha

Level 6

12,183 points

Apr 12, 2016 10:26 AM in response to Smlovrich

Are you getting any error message?

Your Apple ID

1. Forgot iCloud Password

2. Forgot Apple ID

3. Apple ID - Apple Support

4. Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support

5. If your Apple ID has been locked - Apple Support

6. About your Apple ID email addresses - Apple Support

7. Get help with Apple ID

From a post by Kappy

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