I Have an iPad that was recharged over night and the result is a black screen with the white appl flashing slowly. I cannot reset, restore, erase or do anything to fix the issue. I connected to iTunes to no avail.
Any thoughts about how I can get past this?
iPad (3rd gen) Wi-Fi + Cellular, iOS 5.1.1
Try recovery mode as described in this support article: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
I have a similar issues as noted in my post here. I tried forcing it into Recovery mode, but Itunes won't recognize the Ipad.
Are both of you using the most recent version of iTunes? Mac or PC?
NO actually this did not help. I'm still at square 1--black screen, white Apple and nothing has helped.
IM using a PC and the latest v. Of iTunes. I'm really baffled. I think this iOS 9 update has done more harm than good.
I have the most updated version of Itunes & on a PC as well. I recently updated my IOS (last week or so) as well.
The latest version of iTunes is 12.3.3 - check yours since the Windows updater doesn't always work and you have to manually download the version.
Try this recovery mode method:
1. Open iTunes
2. Connect iPad
3. Press both home and lock buttons for up to 1 minute until Apple logo reappears
4. Continue pressing the home button alone until iTunes detects the iPad in recovery mode
5. Proceed with restore.
Note, if nothing happens when pressing both home and lock buttons, there is a hardware problem that needs evaluation by Apple
Mom2lola...I'm not sure if this will help...but I was able to get my Ipad into Recovery mode after watching this Youtube video:
https://www.youtube.com/watch?v=dkVr5CxFiFM
It demonstrates how to properly get your Ipad into Recovery mode. After reading the instructions on how to do it...I was doing it slightly wrong. When I followed the way it was done in the Youtube video...I was at least able to get into Recovery mode. I am currently attempting to update the IOS in Recovery Mode. Hopefully that will solve the issues for me. Good luck!
No go on the first attempt. After going through the Update process...I ended up with an error message stating:
"The iPad "iPad" could not be updated. An unknown error occurred (27).
This led to this page:
If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support
Going to try a few more attempts.
Black screen white apple nothing else
