Q: Losing bluetooth connectivity on new imac
I bought a new 27" imac and when I transferred the data from my old imac it stopped the bluetooth connectivity working on the new imac.
Spent decades on apple tech support who suggested that a corrupt file was causing this.
Only problem is that one cannot locate a corrupt file.
mac support said I should, delete the hard drive, reinstall the el capitan OS and then manually transfer the basic files to my new imac. I did this and the bluetooth connectivity stopped working again, and this was after transferring only word docs, photos and a few other things.
the last time I did this process, all I took over was the word docs and the photos and again this immediately cut the bluetooth connectivity.
Even if I leave all my old files on a hard drive, there will come a day when I need to access some of them on the new computer and again it might cut my bluetooth connectivity again. This is a bit of a nightmare. I would welcome any suggestions.
iMac (Retina 5K, 27-inch, Late 2015)
Posted on Apr 12, 2016 1:57 PM