morceg@o

Q: Photos stopped syncing with iCloud

Dear community members, I use iCloud to sync Photos on three Macs and one iPhone. Suddenly, my photo library stopped syncing on my MacBook Pro (Retina, 13-inch, early 2015, OS X El Capitan 10.11.4). I tried adding and removing some photos, but nothing happened. I tried repairing the library, but it didn't work neither. Could you please suggest me a solution? Thank you very much!

MacBook Pro (Retina, 13-inch,Early 2015), OS X El Capitan (10.11.4)

Posted on Apr 12, 2016 1:37 PM

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Q: Photos stopped syncing with iCloud

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  • by léonie,

    léonie léonie Apr 16, 2016 4:59 AM in response to morceg@o
    Level 10 (106,848 points)
    iLife
    Apr 16, 2016 4:59 AM in response to morceg@o

    Did you also try to force the download by selecting large groups of photos at once and rotating the photos back and forth with ⌘R and ⌥⌘R?

  • by morceg@o,

    morceg@o morceg@o Apr 16, 2016 9:04 AM in response to léonie
    Level 1 (10 points)
    Mac OS X
    Apr 16, 2016 9:04 AM in response to léonie

    Yes, force downloading worked, but I'm looking for a more definitive solution, as the problem will continue when I add new photos to the library.

  • by léonie,

    léonie léonie Apr 16, 2016 9:15 AM in response to morceg@o
    Level 10 (106,848 points)
    iLife
    Apr 16, 2016 9:15 AM in response to morceg@o
    as the problem will continue when I add new photos to the library.

    I suspect one of the photos or videos you are currently having in iCloud is stopping the download. By force-downloading you might be able to identify it.

  • by dirkfrb,

    dirkfrb dirkfrb Apr 16, 2016 9:16 AM in response to léonie
    Level 1 (4 points)
    iPhone
    Apr 16, 2016 9:16 AM in response to léonie

    The reasons you mentioned did not apply to my case, a simple reindexing of the library helped. All photos - except one! - got uploaded.

    But I'm unable to find out which photo this is. My smart folder "All Photos which failed to upload" is empty.

  • by léonie,

    léonie léonie Apr 16, 2016 10:03 AM in response to dirkfrb
    Level 10 (106,848 points)
    iLife
    Apr 16, 2016 10:03 AM in response to dirkfrb
    All photos - except one! - got uploaded.

    What does the status message say below the Moments? "One local item" or "One local photo"?  If it is "item" the offending library item is neither a photo note a video. Search your library for some item, that has a different filename extension from the photos you are mostly importing.

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