sparksarehers

Q: adding gmail to iphone 6 mail app

I am having trouble adding my gmail account through the iphone mail app.  I have spoke with apple support, I have searched google support, but my gmail account is not on my phone.  Has anyone else had this issue?

iPhone 6, iOS 9.3.1

Posted on Apr 12, 2016 2:12 PM

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Q: adding gmail to iphone 6 mail app

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  • by Sparkleberry,Apple recommended

    Sparkleberry Sparkleberry Apr 12, 2016 2:29 PM in response to sparksarehers
    Level 4 (3,110 points)
    Notebooks
    Apr 12, 2016 2:29 PM in response to sparksarehers

    I am having trouble adding my gmail account through the iphone mail app.  I have spoke with apple support, I have searched google support, but my gmail account is not on my phone.  Has anyone else had this issue?

     

    Your gmail account will not be on your phone unless you add it.

    Have you followed these steps (adding a new email account)?

     

    Add an email account to your iPhone, iPad, or iPod touch - Apple Support

     

    and last resort

    Mail settings you might need from your email provider - Apple Support

  • by Phil0124,

    Phil0124 Phil0124 Apr 12, 2016 2:31 PM in response to sparksarehers
    Level 7 (26,946 points)
    iPhone
    Apr 12, 2016 2:31 PM in response to sparksarehers

    What happens when you try to add it?

     

    How are you trying to add it?

     

    Are you going into Settings->Mail, Contacts,Calendars->Accounts->Add Account, and then Choosing Google from the preset options?

  • by sparksarehers,

    sparksarehers sparksarehers Apr 12, 2016 3:42 PM in response to Sparkleberry
    Level 1 (8 points)
    iPhone
    Apr 12, 2016 3:42 PM in response to Sparkleberry

    Thank you Sparkleberry!!   I had used all this info and followed Apple supports instructions but to no avail...I just connected wifi, and tried one more time, and wallah, it worked!!  Thanks again for your reply!! 

  • by sparksarehers,

    sparksarehers sparksarehers Apr 12, 2016 3:43 PM in response to Phil0124
    Level 1 (8 points)
    iPhone
    Apr 12, 2016 3:43 PM in response to Phil0124

    Phil0124, thanks for your reply, yes, I followed Apple supports directions but was not successful in adding it, until just now, after joining wifi, I was able to add my gmail account.....weird!!

     

    Thanks again! 

  • by mwelshjr,

    mwelshjr mwelshjr Jul 3, 2016 9:48 PM in response to sparksarehers
    Level 1 (4 points)
    Jul 3, 2016 9:48 PM in response to sparksarehers

    I a gmail account on my phone and then had the error saying password was wrong. It wasn't wrong, so I deleted the account and attempted to add it again. It would take me to Google's site and I would add the email and password but then it would take me back to the original screen. This happened on both my iPhone 6+ and iPad Pro. The gmail account would not add to Apple Mail. I attempted to use the gmail app and that would not work either. Out of desperation, I turned the devices off of wifi and utilized LTE and low and behold it added the account and now the app works. I haven't figured out why that is the case, perhaps a setting I am not aware of on my Clean Router settings but either way it solved a frustrating problem.

     

    I have seen the other main issue (did not affect me) is the two step verification. Hopefully that will help somebody if they are experiencing the same issue. Apple Support punted when I called them and told me it was gmail's issue and not their Problem.