HT204523: Use the Workout app on your Apple Watch

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Svetab

Q: Cannot close exercise app

I turned on Outdoor Walk, press Start 30 min late when I looked at my watch there were general glance with time. When I now try to choose Workout app, it brings Outdoor Walk with no data on it and I cannot close it. Pressing END does not work, no any of the measurements work. Have no idea what happened.

Apple Watch 38mm, iOS 6.1.4

Posted on Apr 12, 2016 10:02 PM

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Q: Cannot close exercise app

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  • Helpful answers

  • by Jonathan UK,Solvedanswer

    Jonathan UK Jonathan UK Apr 13, 2016 7:35 AM in response to Svetab
    Level 7 (30,218 points)
    Apple Watch
    Apr 13, 2016 7:35 AM in response to Svetab

    Hi

     

    It may help to close all open apps on your iPhone and then to restart both devices:

     

    • Close all apps on your iPhone: double-click on the Home button, then swipe up on each app preview.
    • Turn both off devices off together, then restart your iPhone first:
      • To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off.
      • To turn it back on: press and hold the side button until you see the Apple logo.

     

    If the issue persists, next try force restarting both devices (iPhone first):

     

    • iPhone: press and hold both the Sleep/Wake and Home button for around 10 seconds, until you see the Apple logo.
    • Watch: press and hold both the side button and Digital Crown for around 10 seconds, until you see the Apple logo.
  • by Svetab,

    Svetab Svetab Apr 13, 2016 7:35 AM in response to Jonathan UK
    Level 1 (4 points)
    Apple Watch
    Apr 13, 2016 7:35 AM in response to Jonathan UK

    Thank you! How do you know all the answers about the phone? You made them?