theduduk

Q: Cannot create new notes since El Capitan

I have not been able to create new notes, or access any of my notes stored on iCloud since my upgrade to El Capitan, possibly earlier I can't remember at this point, I have had no need to use it up till now, but it's just so much easier to use than work or anything so i'd like the ability to use it back. Any ideas?

MacBook Air (13-inch Mid 2012), OS X El Capitan (10.11.4)

Posted on Apr 12, 2016 10:37 PM

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Q: Cannot create new notes since El Capitan

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  • by Linc Davis,Apple recommended

    Linc Davis Linc Davis Apr 13, 2016 11:32 AM in response to theduduk
    Level 10 (207,963 points)
    Applications
    Apr 13, 2016 11:32 AM in response to theduduk

    This procedure will revert the whole Notes database to a previous version. It's not possible to restore individual notes.

    Please quit the Notes application if it's running.

    1. Triple-click anywhere in the line below on this page to select it:

    ~/Library/Containers/com.apple.Notes

    Right-click or control-click the highlighted line and select

              Services ▹ Reveal in Finder (or just Reveal)

    from the contextual menu.* A folder should open with an item named "com.apple.Notes" selected. Move the selected item to the Trash, then restore it from a backup that predates the unwanted change. If you back up with Time Machine, enter it and select the snapshot from which you want to restore.

    2. Do as in Step 1 with this line:

    ~/Library/Group Containers/group.com.apple.notes

    This time the selected item will be "group.com.apple.notes", or you may get an alert that the item doesn't exist. If the latter happens, skip this step.

    3. Log out or restart the computer and empty the Trash. Launch Notes. You may see a "Welcome to Notes" splash screen, as if you had never launched it before. Click Continue.

    4. If you synchronize Notes with iCloud or another network service, the notes you restored may be immediately deleted after you restore them. In that case, temporarily disconnect from the Internet, for example by turning off your broadband adapter, and restore again. Copy the contents of each note to a document in another application, such as TextEdit. Reconnect to the Internet. If the notes are deleted, recreate them from the TextEdit document. They should then synchronize to the network.

    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

              Go ▹ Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.