Receiving winmail.dat files from Outlook 2013 user
I'm receiving winmail.dat files from an Outlook 2013 user running Windows 7 Professional, so I can't view the attachments he sends me, in particular on iPhone, but on Mac too. And I don't want to have to download special software to open them.
What should I tell him to do? Because his IT support is simply blaming us, saying it's a problem at the recipient's end. And all the support articles I find are for pre-2013.