james2doyle
Level 1 (9 points)
Notebooks

Q: Apple ID server not responding

Screen Shot 2016-04-13 at 10.36.39 AM.png

 

I cannot seem to sign in to any Apple services when on my MacBook. So far the following apps will not accept my login:

 

  • iTunes
  • iMessage
  • App Store
  • iCloud

 

Yet, I can sign into the iCloud site, this site, and I can use my iPad just fine. I have no idea what is going on.

MacBook Pro, OS X El Capitan (10.11.4)

Posted on Apr 13, 2016 10:42 AM

by Linc Davis,Apple recommended
Linc Davis Linc Davis
Level 10 (208,044 points)
Applications
A:

Please launch the Keychain Access application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Select from the menu bar

          Keychain Access ▹ Preferences... ▹ Certificates

There are three menus in the window that opens. Change the selection in the top two to Best attempt, and in the bottom one to  CRL.

Quit Keychain Access. Log out and log back in.

Posted on Apr 14, 2016 7:26 AM

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james2doyle

Q: Apple ID server not responding

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  • Helpful answers

  • by Linc Davis,Apple recommended

    Linc Davis Linc Davis Apr 14, 2016 7:26 AM in response to james2doyle
    Level 10 (208,044 points)
    Applications
    Apr 14, 2016 7:26 AM in response to james2doyle

    Please launch the Keychain Access application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    Select from the menu bar

              Keychain Access ▹ Preferences... ▹ Certificates

    There are three menus in the window that opens. Change the selection in the top two to Best attempt, and in the bottom one to  CRL.

    Quit Keychain Access. Log out and log back in.

  • by james2doyle,

    james2doyle james2doyle Apr 14, 2016 7:27 AM in response to Linc Davis
    Level 1 (9 points)
    Notebooks
    Apr 14, 2016 7:27 AM in response to Linc Davis

    It looks like that works. So why is this the case? Is this not reducing security?

  • by Linc Davis,

    Linc Davis Linc Davis Apr 14, 2016 7:46 AM in response to james2doyle
    Level 10 (208,044 points)
    Applications
    Apr 14, 2016 7:46 AM in response to james2doyle

    Is this not reducing security?

    No, but there's no reason why you should take my word for it. Do your own research if you have doubts.

  • by vaush007,

    vaush007 vaush007 Apr 18, 2016 7:59 PM in response to Linc Davis
    Level 1 (12 points)
    Notebooks
    Apr 18, 2016 7:59 PM in response to Linc Davis

    Linc: I wanted to thank you for all the valuable assistance you have provided here on the boards.  Anytime I have issues with my Apple products, I always search for any input you've provided as a backup resource before I touch a thing!  This situation is no different.

     

    This guy knows his stuff and I highly recommend him as a resource.

     

    Thanks again!

  • by modigliani64,

    modigliani64 modigliani64 Oct 20, 2016 6:15 PM in response to Linc Davis
    Level 1 (4 points)
    Notebooks
    Oct 20, 2016 6:15 PM in response to Linc Davis

    Worked, thank you.