No option to add credit card in Wallet, iOS 9.3.1

Question

Level 1

4 points

No option to add credit card in Wallet, iOS 9.3.1

I ordred an iWatch and want to start using Apple Pay. However, when I open Wallet, I do not have the option to add a credit card, only scan passes. There is no Wallet (or Passbook) listed anywhere in Settings, either, although the app is on my phone.

I have tried several suggestions in the threads including:

1. Hard reset

2. In settings, changing Location to a different country, then back again to the U.S. . And then doing another hard reset.

3. Signing out of iCloud and signing back in again.

Any other suggestions?

iPhone 5c, iOS 9.3.1

Posted on Apr 13, 2016 1:31 PM

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Answer 1

Jonathan UK

Level 10

164,015 points

Apr 13, 2016 1:48 PM in response to marciakq

Hi

To add a card to Apple Pay on your watch:

- On your iPhone, in the Watch app, go to: My Watch (tab) > Wallet & Apple Pay.

Then follow the further instructions here (be sure to scroll down to the section for Apple Watch):

Set up Apple Pay on your iPhone, iPad, or Apple Watch - Apple Support

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Answer 2

Jonathan UK

Level 10

164,015 points

Apr 13, 2016 1:40 PM in response to marciakq

Cards cannot be added to Apple Pay on your iPhone because the service is not supported on your model (Apple Pay on iPhone requires iPhone SE, iPhone 6, iPhone 6 Plus, and later).

However, you can still add cards to Apple Pay on your watch (via the Watch app on your iPhone) by following the steps in my previous reply.

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