rebeccafromwv

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Q: Find my iPhone says online, no location found. How do I fix this?

MY daughter's find my iPhone app says online, no location found. How can I fix this?

Posted on Apr 13, 2016 3:14 PM

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Q: Find my iPhone says online, no location found. How do I fix this?

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by razmee209,

razmee209 Apr 13, 2016 3:48 PM in response to rebeccafromwv
Level 7 (33,827 points)

Apr 13, 2016 3:48 PM in response to rebeccafromwv

rebeccafromwv wrote:

MY daughter's find my iPhone app says online, no location found. How can I fix this?

If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

in order to track a phone using find my phone the device needs to be powered on and connected to cellular data or wifi
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by rebeccafromwv,

rebeccafromwv Apr 13, 2016 4:19 PM in response to razmee209
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Apr 13, 2016 4:19 PM in response to razmee209

I tried when it has been connected to cellular data and when using wifi.
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