cgibson

Q: iPad restore from backup taking over two days

WWas having problems with battery life On my iPad Air. took to Genius Bar at Apple Store. they reset & set it up restore from a backup they did prior. After it came back up they said it would take awhile to restore because I have a lot of apps, granddaughter, so I went home to finish. That was two days ago. When I go into the backup, it still says iPad is restoring. Should I stop it & then restore again? Will they redo the apps that have already restored?

thanks Cheryl

Posted on Apr 13, 2016 8:23 PM

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Q: iPad restore from backup taking over two days

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  • by alex_h1,Helpful

    alex_h1 alex_h1 Apr 15, 2016 9:35 AM in response to cgibson
    Community Specialists
    Apr 15, 2016 9:35 AM in response to cgibson

    Howdy cgibson,

    Thanks for using the Apple Support Communities.

     

    I see you're going through an iCloud restore process on your iPad, and it's taking longer than you expect.  The speed of the iCloud restore has a couple of factors, including the speed of your Wi-Fi network.  For more information on why this process can take a while, and how to monitor the process, please see below:

     

    Restoring my device from an iCloud backup is taking a long time

    Restoring from a backup might take a while because of the size of the backup or the speed of the Wi-Fi network. For example, iCloud can take approximately 1 to 4 hours per gigabyte during a restore process.

    There are several steps you can take:

    • In iOS 8 or later, check the progress of the transfer on your device under Settings > iCloud > Backup. If the restore process is underway, the iCloud Backup setting is dimmed.
    • Make sure that your device is connected to the Internet with reliable Wi-Fi. 
    • Make sure that your device is plugged in to a power outlet.
    • Check the Apple progress bar that appears while transferring a backup.

    If you need help restoring your device from an iCloud backup

     

    Have a good one.