Q: iPad Pro 9.7 Random Restart

iPad Pro replaced at Apple Store yesterday. On iOS 9.3.2 partial reboot again occurred. Apple offered another replacement iPad. At this point I declined until the exact problem that causes the springboard crash is identified.

Hello Demo!!!  I am well.  Thank you for your kind words.  Ah, those were the days and I remember your participation in  that adventure with fondness.  I still use the chirping discussion in my physics classes to show how a community of good people can work together, using deductive thinking (and a little humor), to solve a great mystery.

I hope you too are doing well.  And...and...and

GO GIANTS! (You didn't think I forgot, did you?!)

I'm on my third replacement 128GB 9.7" iPad Pro LTE and even as it was restoring my iCloud backup, I was using it lightly in Tweetbot and as soon as I exited, boom, white on black Apple logo, and back to the Lock screen again.

I think the crashes have something to do with not just Safari, but apps that use the Safari View Controller. Why it doesn't happen on our iPhone 5s or 6s Plus devices, or my kids' iPad mini 2/3, or my wife's iPad Air 2 is the part that concerns me on whether or not it's a hardware issue.

I hope it will be resolved soon because I also feel this is unacceptable, but as long as Apple is not willing to resolve it, let alone acknowledge that this is a problem, and is willing to keep swapping out devices for the same issues, at least I'll always have a fresh-looking iPad Pro.

None of my devices at home have random reboots. Only this new iPad Pro 9.7 and we have a few other iPads.

If Apple used a WiFi chip that allows router to reboot it and ONLY used this on this model, then it is a hardware problEm and they are at fault.

Imagine if your car stalled because it had a part that could be controlled by your phone.

So by using this defective WiFi chipset in this model iPad, they have caused the problem.

I do not believe this is a WiFi problem, more something to do with the home button.  

My iPad Pro 9.7 rebooted at work today when connected to an enterprise wifi access point. Not a home router and it has NO USB port. So this theory makes no sense at all. The home button reboots the iPad 99 % of the time and Safari is often open when it happens. So iOS 10 public beta.

I Also have found that it is the home button when I am leaving Safari.  My newest IPad doesn't, reboot as often as the others, so far.  Also, I keep loosing ITunes.  It won't load until I shut down the IPad And open it.  I am not sure if it has anything to do with the reboots, but my last one did the same thing.  I am waiting for the update to see if it will be fixed.  If not I will deal with it at that time

I thought this was interesting.  Two days ago the iOS App Store was having problems updating certain apps (Netflix, etc.).  This problem was documented on the Apple Support Twitter site.  Point is, it wasn't just my iPad.  You would press the update button for an app, it would start to update for a second, and then stop and return to showing the update button.  You could keep pressing the update button and this start, stop business would just repeat.  What was interesting is that I could use this process to cause the dreaded restart phenomenon.  I made it happen about 5 times just for fun .   I wasn't using Safari or engaging any of the other conditions folks have mention that result in the restart.  I could not get my iPhone 6s+ to replicate this behavior when I tried updating Netflix over and over as described above.   Only the iPad Pro would fall prey to my mad tapping.

iPad Pro 9.7"

128 GB

iOS 9.3.2  (Not running beta software for iOS 10)

Mine hasn't restarted for a couple of weeks now. It use to do it once a day then about once a week. I am sure it is just a matter of time before it happens again. It will be fixed in when we get to the new ios out this fall.

IOS 9.3.3 has been released.  I am waiting to upgrade until I see if it is problem free.

iOS 9.3.3 has a bunch of fixes most of them addressing memory leaks. Yippeee?

Every time I'm done with the tab (in safari), I kill the tab before exiting. It's an OCD kinda thing. Seems to be working for me. I realize however that some people have been experiencing crashes before even exiting safari. Hope the new update helps. I'm a bit leery of installing it before someone experiencing frequent crashes can confirm if this update helped them.

Good luck guys!

I just installed 9.3.3. I pray that this will solve the crashes, however I'm skeptical.

It just crashed minutes after installing the update. What is going on here???

I Just have it installed now too..... Waiting for the crash now... I was kind of hoping it was gone... Hmmmm!

From what I have read this update was not to fix the restart problem.  Maybe IOS 10 if it is not hardwar.

This is horrible!! When will this be fixed???