Q: iPad Pro 9.7 Random Restart

Crashed today going from Weather Channel iOS 9.3.3 iPadPro 9.7 256 with cellular. Not with Safari today.

Mine just crashed going out of the Seeking Apha app. We have ourselves a lemon here. This will never be fixed.

I'm do sorry I bought this!!

My IPhone 6 which is now almost 2 years old never crashes. This IPad crashes every day. OMG! This has to be the worst product Apple has put out.

Hello,

So its been about a week since my last crash with my iPad Pro 9.7 256 wifi/cellular device. I have iOS 9.3.3 but I don't believe that has made much difference. I think the fact that I use chrome exclusively has made a difference. Although the crashes used to happen with various apps, it seems that when I go long periods without using safari I have less crashes. I'm not sure why this helps.

journee

It has been nearly 4 months since these IPads have been released to the public. Many of them have random restarts and there is no end in sight. I have found posts from other countries that have the same problem.  Apple has not acknowledged the problem or what they are doing about it. All they seem to do is replace one bad IPad with another.  I spoke to a Senior Advisor who said she is not replacing them just sending in tickets.  I am sure there will be no answer to those tickets.  All Apple is doing is ruining there reputation with all of us and those we tell about the problem.

Mine has done it since I bought it. Pro 9.7, wi-fi, 128 gig. It will sometimes do it overnight and not accept a fingerprint but the full code.

Every time it happens, I notice something in the App Store under updates. An app has been updated. I have turned almost all non necessary notifications off. I have also limited them to just a bar across the top, no audio.

What weird is I haven't had one for about two weeks now. I did try the new os which Apple said it was fixed in but went back to the released verison. Didn't try long enough to know if it is fixed.

I am feeling rather desperate after reading all these comments. Ever since I updated my iPad 2 to iOS 9.whatever, I can't stay on a website. It reloads and reloads. Crashes and I have to work to get it to restart, not from the Apple logo, just from the black screen of death. I have come to hate my iPad 2 and thought that buying an iPad Pro would solve my problems. Now I am considering returning my new iPad Pro and requesting a refund. I'm just about done with Apple. I need a tablet that actually works, not one that doesn't work but frustrates me relentlessly.

Should I return my new iPad or keep hoping for a miracle?

It's still me. I have a ton of information on my iPad 2 and lots of apps. I have journaled with the Day One app and like it, not love it, because of how it behaves. I'm beside myself with indecision.

I have the same problem. I have had one every year, two one year, since iPad 2. I would dismiss hardware. It will either work or not. Although I don't agree with China on any level, one thing that have mastered. They have a work ethic.

SInce my last post, I read more of these. The number one best thing to do is leave it alone. Software is out of our hands. To worry is fruitless. Easy to say but I had to work for years to stop And let them work the software.

I lost all my data with 9.0. I fiddled with it. While never having to use more the the free iCloud 5 gig, I was suddenly at 16.5.

My fault. I had flipped share on days before. 9.0 defaulted photo save on, never thought to look. I found even though I had, do not save originals, unchecked, they were saved. Another 20 gig.

I kept fiddling and it was at 49.5 gig. I kept fiddling and erased all my data.

There is one thing you might try. Turn off auto update. Every time it updates, the Apple comes up and does a partial reboot. I haven't done it because I like the updates as they come.

if you are in control of the updates, it may stop the partial reboot.

Apple released their earnings for the quarter. Glad to see the over priced, rebooting, iPad Pro helped their bottom line. Especially since the iPad line is still declining in sales, but the higher priced rebooting iPad Pro helped. They're patting each other on the backs for a job well done in releasing such a great higher priced product then before.

My work iPad Pro 9.7 reboots all the time with iOS 10 Public Beta. It is even worse than it used to be. I will be transfering my files back to my own iPad and stop using it. It now crashes on any app at any time and without the home button. 

It feels like some hacker has the serial numbers of all the iPad Pro 9.7s and has written a script to random reboot our devices remotely. Otherwise it is defective memory in the device. A PC would blue screen if memory has a problem.

This is the same, however a black screen with reboot icon.

I do not believe this is software as the iPad Pro 12 inch is not doing this with 4 GB of memory. This model of the iPad is a lemon.  We are looking at other options for our teachers at work made by HP.

Avoid this iPad and rather buy the Air 2. The Apple Pencil is expensive and the choice of cases and keyboards is limited. This is sad as I love my Air 2.  

If it's a hardware problem, then why doesn't Apple acknowledge it? Is it all IPads 9.7 or just the unlucky few like us. I am so frustrate!!

This is a log of all my crashes for the past few weeks. So erratic!!

7/9/16 2:05 PM

7/10/16 10:08 AM

7/10/16 4:02 PM

7/11/16 8:32 PM

7/14/16 6:15 AM

7/15/16 5:01 AM

7/16/16 5:18 PM

7/18/16 7:48 PM

7/19/16 8:16 PM

7/22/16 4:52 PM

7/22/16 5:18 PM

7/24/16 10:10 PM

7/27/16 6:51 AM