AussieEgypt
Level 1
(12 points)
Q: When opening certain webpages I get a msg "can't connect to server" but it works fine in Safe Boot
The last few days when using the internet, certain webpages will not open. I get an error msg saying "can't connect to server", yet it works fine with other websites like Facebook & YouTube. This happens when I use Safari, Firefox & Chrome. Yet if I am in Safe Boot mode it is working fine. I have Overplay VPN App installed and when I am in normal mode and connect to VPN Overplay, all webpages are working fine. I am searched the net for days trying to come up with a solution but nothing I have tried has worked. I am not very computer savvy either so don't know much of what I am doing with this technical stuff. I emptied caches but that didn't work. Following advice from an answer to another question on this forum which was similar to mine, I went into Terminal and performed a diagnosis test. I don't understand any of the information in this test so am hoping someone on here can decipher it. The report is quite long but this is the beginning of it pasted below. Please help!
System Version: OS X 10.11.1 (15B42)
Kernel Version: Darwin 15.0.0
Boot Mode: Normal
Model: MacBookPro11,1
FileVault: on
System diagnostics
2016-04-13 desmoid crash
2016-04-13 desmoid crash
2016-04-13 desmoid crash
2016-04-13 desmoid crash
2016-04-13 desmoid crash
2016-04-13 desmoid crash
2016-04-13 desmoid crash
2016-04-13 desmoid crash
2016-04-13 desmoid crash
2016-04-13 desmoid crash
User diagnostics
2016-04-12 AssetCacheLocatorService crash
2016-04-12 GarageBand crash
Kernel messages
Apr 12 15:34:15 AssertMacros: tmpData (value: 0x0), file: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765
Apr 12 15:34:15 init: error getting PHY_MODE; using MODE_UNKNOWN
Apr 12 15:34:18 NTFS-fs warning (device /dev/disk0s4, pid 165): ntfs_system_inodes_get(): Windows is hibernated. Will not be able to remount read-write. Run chkdsk.
Apr 12 15:35:41 process iCoreService[94] caught causing excessive wakeups. Observed wakeups rate (per sec): 520; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45019
Apr 12 16:45:59 Process launchd [1] disabling system-wide I/O Throttling
Apr 12 16:45:59 Process launchd [1] disabling system-wide CPU Throttling
Apr 12 16:46:31 AssertMacros: tmpData (value: 0x0), file: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765
Apr 12 16:46:31 init: error getting PHY_MODE; using MODE_UNKNOWN
Apr 12 16:46:33 NTFS-fs warning (device /dev/disk0s4, pid 155): ntfs_system_inodes_get(): Windows is hibernated. Will not be able to remount read-write. Run chkdsk.
Apr 12 16:47:52 process iCoreService[94] caught causing excessive wakeups. Observed wakeups rate (per sec): 557; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45052
Apr 12 17:20:51 error 0xe00002db opening polled file
--- last message repeated 1 time ---
Apr 12 19:39:26 AssertMacros: tmpData (value: 0x0), file: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765
Apr 12 19:39:26 init: error getting PHY_MODE; using MODE_UNKNOWN
Apr 12 19:39:28 NTFS-fs warning (device /dev/disk0s4, pid 158): ntfs_system_inodes_get(): Windows is hibernated. Will not be able to remount read-write. Run chkdsk.
Apr 12 19:40:49 process iCoreService[94] caught causing excessive wakeups. Observed wakeups rate (per sec): 545; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45066
Apr 12 20:46:58 Process launchd [1] disabling system-wide I/O Throttling
Apr 12 20:46:58 Process launchd [1] disabling system-wide CPU Throttling
Apr 12 20:47:21 AssertMacros: tmpData (value: 0x0), file: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765
Apr 12 20:47:21 init: error getting PHY_MODE; using MODE_UNKNOWN
Apr 12 20:47:23 NTFS-fs warning (device /dev/disk0s4, pid 157): ntfs_system_inodes_get(): Windows is hibernated. Will not be able to remount read-write. Run chkdsk.
Apr 12 20:48:44 process iCoreService[94] caught causing excessive wakeups. Observed wakeups rate (per sec): 545; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45476
Apr 12 21:54:58 error 0xe00002db opening polled file
--- last message repeated 3 times ---
Apr 13 01:42:49 process com.apple.WebKit[12265] thread 546051 caught burning CPU! It used more than 50% CPU (Actual recent usage: 93%) over 180 seconds. thread lifetime cpu usage 90.030145 seconds, (89.468979 user, 0.561166 system) ledger info: balance: 90000757669 credit: 90000757669 debit: 0 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 96164617988
MacBook Pro (15-inch Late 2011), OS X El Capitan (10.11.1), null
Eric Root
Level 9
(73,337 points)
Safari doesn't load a page or webpage items are missing
Safari/other browsers – Website not loading
Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read.
Etrecheck – System Information
If you have any anti-virus programs, such as Avast, installed, try uninstalling them.
