Malware on a Mac OS 10.7.5

Question

Level 1

8 points

Malware on a Mac OS 10.7.5

I have a malware infection on my Mac which has taken control of Safari. Sometimes a search will work but usually I am redirected to other sites such as Mackeeper and The Brit Method plus I get many unwanted pop-ups with no way of closing. Additionally, links from emails to Safari (eg. clicking on a Rightmove email to look at a property) no longer function. I have done everything I can:

Reset Safari in preferences

Deleted all extensions

Checked Activity Monitor (but nothing looked out of the ordinary)

Also, I have tried downloading anti malware (Avast and AVG) but they then tell me they do not work on my version of OS (10.7.5). I checked for OS updates but I'm told I'm completely up to date.

Can anyone out there help?

MacBook, Mac OS X (10.7.5)

Posted on Apr 14, 2016 5:59 AM

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Answer 1

WZZZ

Level 6

13,220 points

Apr 14, 2016 6:26 AM in response to Cliftonlad

Run Malwarebytes

https://data-cdn.mbamupdates.com/web/MBAM-Mac-1.0.2.8.dmg

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Answer 2

OGELTHORPE

Level 9

57,305 points

Apr 14, 2016 8:18 AM in response to Cliftonlad

Do what WZZZ suggests.

Cliftonlad wrote:

Also, I have tried downloading anti malware (Avast and AVG) but they then tell me they do not work on my version of OS (10.7.5).

Do not install any AV software on your Mac. They can very well corrupt you Mac and is not necessary, Macs have built in protection. Please review this:

https://discussions.apple.com/docs/DOC-8841

Ciao.

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Answer 3

Cliftonlad Author

Level 1

8 points

Apr 14, 2016 10:54 AM in response to WZZZ

Thank you very much WZZZ. I had tried Malwarebytes already but got the same response regarding OS version, however the link you provided worked and I seem to be free again. Much appreciated 😀

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Answer 4

WZZZ

Level 6

13,220 points

Apr 14, 2016 11:16 AM in response to Cliftonlad

That link was for the 10.7.5 version.

As for not using any A-V on a Mac, depends entirely on the A-V. Perhaps, and only perhaps, not needed on OSs still supported by Apple, 10.9 through 10.11, where vulnerabilities are still being addressed, but on anything below 10.9, might be of some use. But nothing to depend on exclusively.

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