hsblacky
Level 1 (12 points)
Photography

Q: Aperture don´t works under El Capitan and I don't get a update /upgrade? I used until yesterday an old MacBook pro and Lion, everything was perfect with Aperture. Now with the new item (iMac) and El Capitan I have problems.

Aperture don´t works under El Capitan and I don't get a update /upgrade? I used until yesterday an old MacBook pro and Lion, everything was perfect with Aperture. Now with the new item (iMac) and El Capitan I have problems.

The version of Aperture is 3.4.5 , but it is not possible to update it.

What can I do?

iMac (Retina 5K, 27-inch, Late 2015), OS X El Capitan (10.11.4), Aperture and update

Posted on Apr 14, 2016 10:59 AM

Close
hsblacky

Q: Aperture don´t works under El Capitan and I don't get a update /upgrade? I used until yesterday an old MacBook pro and Lion, ... more

  • All replies
  • Helpful answers

  • by léonie,Helpful

    léonie léonie Apr 14, 2016 11:24 AM in response to hsblacky
    Level 10 (107,785 points)
    iCloud
    Apr 14, 2016 11:24 AM in response to hsblacky

    You can only update, if you own an AppStore version of Aperture - if your Aperture version appears in your Purchases history at the App Store. Then update by reinstalling.   See this user tip for more details:

    Updating to Aperture 3.6 After the Release of Photos

  • by hsblacky,

    hsblacky hsblacky Apr 14, 2016 11:17 AM in response to hsblacky
    Level 1 (12 points)
    Photography
    Apr 14, 2016 11:17 AM in response to hsblacky

    Thank you, but I bougth my Version 3.0 in the old Apple Store before the App Store time in 2010! I have also an invoice for it.

    Also I made a free update at the end to V 3.4.5.

    But now I have a problem

  • by léonie,Helpful

    léonie léonie Apr 14, 2016 11:38 AM in response to hsblacky
    Level 10 (107,785 points)
    iCloud
    Apr 14, 2016 11:38 AM in response to hsblacky

    If Aperture is not in the Purchases history at the App Store, you need to talk the AppStore support into providing a redeem code for you, so you can reinstall Aperture from the AppStore.  In some cases the AppStore support was very helpful, but you need to be very insistent. Try the "Contact us" link in the quick links at the main App Store page. Keep your proof of Purchase ready.

     

    For example:  https://discussions.apple.com/message/29664304#29664304

    PS...Have to thank you for the hows and how to's to get Apple to give me a code to get 3.6 and it only took an hour on the phone, with a wonderful young man named Jamal, he was very patient and kind.  So thank you Leonie.