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frederikjgn
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Q: Episode won't show in the podcast app

We’ve just launched the second episode of our podcast, but somehow the new episode only shows up on iTunes on computers and not on the podcast app on iPhones. What are we doing wrong? All of the producers have the same problem.

The information for the podcast is below:

 

Podcast Title: BrøndbyLyd

iTunes Store URL: https://itunes.apple.com/dk/podcast/br-ndbylyd/id1087759943?l=da&mt=2

RSS Feed URL: http://feeds.soundcloud.com/users/soundcloud:users:208501093/sounds.rss

 

 

Posted on Apr 14, 2016 12:13 PM

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frederikjgn

Q: Episode won't show in the podcast app

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  • by Podcast_Fan,

    Podcast_Fan Podcast_Fan Apr 14, 2016 12:21 PM in response to frederikjgn
    Level 2 (161 points)
    Apr 14, 2016 12:21 PM in response to frederikjgn

    I'm seeing two episodes for your podcast in the Podcasts app when I searched for it.

     

    -Fan

  • by frederikjgn,

    frederikjgn frederikjgn Apr 14, 2016 12:42 PM in response to Podcast_Fan
    Level 1 (4 points)
    Publishing
    Apr 14, 2016 12:42 PM in response to Podcast_Fan

    Thanks for trying! I've just tried updating in the app again, and it still doesn't show. Not even when I delete it from the app, cancel the subscription and then add it again. We changed the RSS-feed from the first too the second episode. Could that be the cause?

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Apr 14, 2016 1:56 PM in response to frederikjgn
    Level 9 (78,557 points)
    iTunes
    Apr 14, 2016 1:56 PM in response to frederikjgn

    frederikjgn wrote:

     

    We changed the RSS-feed from the first to the second episode. Could that be the cause?

    That doesn't make sense. The feed is at the URL you gave in your first post and it contains two episodes. These appear when subscribing and in the iTunes Store; I can't check the Podcasts app but I would expect it to be the same. If you are using some feed other than the one referenced above then that's going to be the source of the problem.

  • by Podcast_Fan,

    Podcast_Fan Podcast_Fan Apr 14, 2016 2:20 PM in response to frederikjgn
    Level 2 (161 points)
    Apr 14, 2016 2:20 PM in response to frederikjgn

    Frederik,

    I'm unsure why your app only shows one episode. Perhaps restart the Podcasts app or your device?

     

    iTunes, my iPhone and the iTunes Preview website all show two episodes.

    iTunes Preview: https://itunes.apple.com/dk/podcast/br-ndbylyd/id1087759943?l=da&mt=2

    -Fan

  • by frederikjgn,

    frederikjgn frederikjgn Apr 14, 2016 11:39 PM in response to Podcast_Fan
    Level 1 (4 points)
    Publishing
    Apr 14, 2016 11:39 PM in response to Podcast_Fan

    Thanks for the reply guys! So far the complaint is only coming from us, who've produced the podcast, so it might be something with our devices. I've tried the suggestions above. It's still only showing on iTunes on my computer, not in the podcast app. But I'm relieved that it doesn't mean that others necessarily have the same problem.

    To clarify about the RSS-feed, we changed from a free platform to Soundcloud Pro, because we exceeded the download limit on the free platform. But we took the old episode with us over on Soundcloud. Don't know if that changes anything.

     

    Thanks for the help so far.