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shanita1026

Q: I lost access to my yahoo email account through my iphone 6.  How can I get this back?

Hello-

 

About a week or so ago, my IPhone 6 would no longer allow me to view my yahoo email account on my phone.  Are there any reported fixes to reinstate this.  I tried deleting and adding the email account back, but have been unsuccessful.  Apparently this is a problem in the yahoo / iPhone world, as there have been many complaints raised with yahoo, none of which from what I can tell have posted a resolution.

iPhone 6, iOS 9.3.1, null

Posted on Apr 14, 2016 1:40 PM

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Q: I lost access to my yahoo email account through my iphone 6.  How can I get this back?

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  • Helpful answers

  • by Pmintz25,

    Pmintz25 Pmintz25 Apr 14, 2016 1:51 PM in response to shanita1026
    Level 4 (1,644 points)
    Apr 14, 2016 1:51 PM in response to shanita1026

    What happens when you add the account back onto your iPhone? Does it show up in Settings > Mail, Contacts, Calendars? Does it simply not add?

     

    If it adds, is it downloading emails? Have you tried deleting the account, hard resetting your iPhone, and trying again?

    To hard reset, press and hold both Power and Home buttons for about 7 seconds until the phone turns off. This refreshes internet caches better than simply shutting the phone off.

     

    Lastly, try going directly to Yahoo's website and see if your email works there. Sorry for so many questions, but your original inquiry is lacking information.

     

    I have had a Yahoo email address since the first iPhone and haven't had any issues thus far. On iOS 9.3.1