HT204093: Use Mail on your Mac

Learn about Use Mail on your Mac
phase one

Q: why do some emails simply disappear from my inbox

why do some emails simply disappear from my inbox

MacBook Pro, iOS 6

Posted on Apr 14, 2016 1:43 PM

Close

Q: why do some emails simply disappear from my inbox

  • All replies
  • Helpful answers

  • by Duane,Helpful

    Duane Duane Apr 15, 2016 5:04 AM in response to phase one
    Level 10 (124,018 points)
    Apr 15, 2016 5:04 AM in response to phase one

    Are you accessing that email account from any other device?

    • If those other devices access the account via POP, they most likely are removing the messages from the server when that device checks for messages.
    • If those other devices access the account via IMAP, if they move or delete a message that message will do the same for all other devices accessing that email account.
  • by phase one,

    phase one phase one Apr 15, 2016 5:05 AM in response to Duane
    Level 1 (4 points)
    Notebooks
    Apr 15, 2016 5:05 AM in response to Duane

    Thanks Duane,I believe that to be the case