I've downloaded both El Capitan.dmg and Osxupdcombo 10.11.4.dmg to my MacBook Pro Mid 2010 model. When trying to install, each gives me the message that OS X 10.11 is needed before install can complete. I've searched for this version without success. What should I do?
Thanks for your advice.
MacBook, Mac OS X (10.7.5)
Download it from the Mac App Store.
(141532)
Upgrading to El Capitan
You can upgrade to El Capitan from Lion or directly from Snow Leopard. El Capitan can be downloaded from the Mac App Store for FREE.
To upgrade to El Capitan you must have Snow Leopard 10.6.8 or Lion installed. Download El Capitan from the App Store. Sign in using your Apple ID. El Capitan is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
Macs that can be upgraded to OS X El Capitan
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps
Basic Steps for Upgrading OS X
Basic Steps to Follow for a Clean Install of OS X Lion and Later
Follow the instructions in this article to upgrade to El Capitan: Upgrade to OS X El Capitan.
That's where the two downloads came from.
One is over 6 GBs. The one you have is under 2 GBs. Search for Install OS X in the App Store's search field.
I have OSX 10.7.5 on the MacBook Pro already. The downloads that won't install came from the App Store.
39Larry wrote:
I have OSX 10.7.5 on the MacBook Pro already. The downloads that won't install came from the App Store.
You can't download the 10.11.4 update because you need to already be running El Capitan first. 10.11.4 is an update, not an upgrade. What are you clicking on in the App Store to download El Capitan proper?
There isn't an El Capitan.dmg. You could not have possibly downloaded that from the App Store.
You can download and Install OS X El Capitan app from the Mac App Store. There is no need for the Combo Update unless you downloaded that installer many months ago.
The Apple Downloads site is not the App Store. Use the Apple Menu, App Store… command.
You and Pinkstones are getting me pointed in the right direction, I think. What seems to be happening is that I need the original version of El Capitan and what's available on the App Store is 10.11.4. Perhaps the best solution is to go to the Genius Bar and have them install it.
39Larry wrote:
You and Pinkstones are getting me pointed in the right direction, I think. What seems to be happening is that I need the original version of El Capitan and what's available on the App Store is 10.11.4. Perhaps the best solution is to go to the Genius Bar and have them install it.
The only version available is the most current version.
Is there a reason you need 10.11.0?
Only because that's message that keeps coming up when I try to install.
Try to install what? The update you downloaded that we already told you was unnecessary?
39Larry wrote:
You and Pinkstones are getting me pointed in the right direction, I think. What seems to be happening is that I need the original version of El Capitan and what's available on the App Store is 10.11.4. Perhaps the best solution is to go to the Genius Bar and have them install it.
If you're running Lion, when you go to the App Store to download El Capitan, it shouldn't be giving you 10.11.4 because you're not already using El Capitan. Can you take a screenshot of what you're clicking on in the App Store?
If you're running Lion, when you go to the App Store to download El Capitan, it shouldn't be giving you 10.11.4
Yes, it will. The most current version is the only one available. No matter what you start with, that will be installed.
Barney-15E wrote:
If you're running Lion, when you go to the App Store to download El Capitan, it shouldn't be giving you 10.11.4
Yes, it will. The most current version is the only one available. No matter what you start with, that will be installed.
I wasn't aware of that. I thought if you didn't already have that OS installed, it wouldn't give you the update, it would give you the installer for the actual OS so you can upgrade. I mean, how else can people upgrade their systems if all that's available is the update, and you can't install the update if you're not already running it?
I mean, how else can people upgrade their systems if all that's available is the update, and you can't install the update if you're not already running it?
It's not an "update." It is the full installer with all updates rolled into it.
Need help upgrading from 10.7.5 to El Capitan
