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iPhone 4s upgrade to iOS 9.3.1 is forgetting text messages

I have an iPhone 4S (32GB). It was on iOS 6. I upgraded it to iOS 9.3.1. It removed all previous text / imessages (that's fine).


But now I am getting text / iMessages late. It's also losing (forgetting / deleting) messages since I've got since the upgrade. Sometimes (most times) It clears all my messages and I don't get them back. I also suspect I am not getting some messages at all (text and iMessage).


I've tried:

- turning iMessage off and on

- restarting the device

- resetting network settings


This is a complete 180 from what I have come to expect from Apple.


I've google for the solution for this, none has been found.

Posted on Apr 14, 2016 7:14 PM

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Question marked as Best reply

Posted on May 3, 2016 3:44 PM

Try this:

Backup to iTunes

Restore as new

See if the problem resolves

If it does - restore backup

1 reply

iPhone 4s upgrade to iOS 9.3.1 is forgetting text messages

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