Forgot Security Questions

I have forgotten the answers for my security questions. Could you please assist me recover or add new answers for the security questions.

iPhone 6s Plus, iOS 9.3.1

Posted on Apr 15, 2016 4:46 AM

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8 replies

Apr 17, 2016 12:41 AM in response to Mubarak6k

You won't have the reset link until you've added and verified a rescue email address to your account - which can only be done by answering your security questions, it's done via the security section (if you've added an address to your account it's not a rescue email address).


If it's been more that 48 hours since you contacted Support in your country then try contacting them again

Apr 17, 2016 1:37 AM in response to Mubarak6k

To verify a rescue email address you have to go into the Security section of your account and send a verification email to that email account, which you open the link in - as you can't remember your answers to your questions that can't happens


You've checked the spam folder as well as the inbox on your primary email account for a reply from your country's support ? They may want to speak to you before they will reset the questions as they need to confirm your id and that it's your account

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Forgot Security Questions

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