Carplay intermittently stops working

I have been without CarPlay in my 2017 Chevy Colorado since 10.3.1 update -- it intermittently connects and then drops. I reset the MyLink to re-learn the phone, and it still is not working 99 percent of the time. It will randomly show up normally and then disappear. This appears to be an issue with the software update from Apple -- the CarPlay software in the car doesn't recognize the 10.3.1 update. Apple can salt 250 billion in profits "overseas" but they don't support a 2017 model car with their latest update. I raised the problem at my local Genius Bar, but they said that all they could do is push the problem to the engineers and that I should wait for a software update. I'm leaving on a long road trip, and no CarPlay; just as I broke down and paid for a streaming music app that now barely functions.

I have had this issue as well. The immediate fix is to go into the Audi MMI settings and Factory Reset the Smartphone Connect feature. Then CarPlay will restart, asking you if you want to activate CarPlay and transfer data. It is annoying, but the fix works.

Cheers

I spoke with an actual Apple support tech (Dustin) on the phone. We did a trouble-shoot -- it was a bad Apple Lightning cable that was disconnecting CarPlay. It looks like connecting and disconnecting the cable put too much stress on it. Apple is exchanging the cable.

My problem in a VW eGolf is that it connects fine on some days, not at all on others.

When it won't connect, I push in the car radio's on/off button for 15 seconds until it resets. Then it connects.

This $800B company can't make an indestructible cable! ;-) Thanks for letting us know the solution.