JP2

Q: Credit card last 4 don't match with Ticketmaster

I'm having issues with Apple Pay.  The last 4 digits of my CC is the one that is current in my Wallet app.  However, I placed an order with Ticketmaster today and needed to exchange my tickets.  I cannot change my order because an "older" CC 4-digit number is being displayed so says TM.  Can someone help?  Is it possible that Apple Pay is sending the wrong CC number? I logged in to my CC account and the charges are listed on my CC.  Thanks!

iPhone 5, iOS 6.1.4

Posted on Apr 15, 2016 10:19 AM

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Q: Credit card last 4 don't match with Ticketmaster

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  • by Jonathan UK,

    Jonathan UK Jonathan UK Apr 15, 2016 10:40 AM in response to JP2
    Level 8 (39,243 points)
    Apple Watch
    Apr 15, 2016 10:40 AM in response to JP2

    Hi

     

    You likely need to confirm the last four digits of your Device Account Number. As part of the built-in security features, Apple Pay uses a Device Account Number (a virtual account number) in place of your actual card details.

     

    To find the last four digits of your Device Account Number: on your iPhone, go to Wallet > tap on the card that you used when paying > tap on the "i" / info icon at the lower-right of the screen > the next screen shows the last few digits of your DAN:

     

    device-account-number.jpg