HT204568: Unpair your Apple Watch and iPhone

Learn about Unpair your Apple Watch and iPhone

tjfunny1

Level 1 (4 points)

Apple Watch

Q: how to unlock a refurbished iWatch?

I purchased a refurbished iWatch from eBay, it was cleared & all content was removed, but my daughter can't connect it to her apple account. It says it must be unactivated by the previous owner. How can I get this watch unactivated if the previous owner isn't known?

Posted on Apr 15, 2016 1:33 PM

I have this question too

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by Jonathan UK,

Jonathan UK Apr 15, 2016 1:35 PM in response to tjfunny1
Level 7 (31,626 points)

Apple Watch

Apr 15, 2016 1:35 PM in response to tjfunny1

Hi

You will not be able to use the watch without co-operation from the previous owner.

You should return the watch for a refund - if necessary by claiming under eBay's Money Back Guarantee.

More information:
About Activation Lock on Apple Watch - Apple Support
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by Carolyn Samit,

Carolyn Samit Apr 15, 2016 1:36 PM in response to tjfunny1
Level 10 (120,969 points)

Apple Music

Apr 15, 2016 1:36 PM in response to tjfunny1

You can't. See if you can get your $$ back.
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HT204568: Unpair your Apple Watch and iPhone

Q: how to unlock a refurbished iWatch?

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by Jonathan UK,

by Carolyn Samit,

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