Casper cho

Q: What's the advantage of Apple protection care?

Hi guys

I bought the 3years Apple protection care.

And I want to know what service I can get from them

LIke, can I get any repair? when my laptop is wired or broken (actually my laptop is bit not ok at the momen).

MacBook Pro with Retina display

Posted on Apr 15, 2016 3:05 PM

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Q: What's the advantage of Apple protection care?

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  • by Niel,

    Niel Niel Apr 15, 2016 3:09 PM in response to Casper cho
    Level 10 (314,528 points)
    Mac OS X
    Apr 15, 2016 3:09 PM in response to Casper cho

    Free access to phone support during that period, and coverage of manufacturing defects.

     

    (141556)

  • by ssschmidt,

    ssschmidt ssschmidt Apr 15, 2016 3:09 PM in response to Casper cho
    Level 5 (4,820 points)
    Apr 15, 2016 3:09 PM in response to Casper cho

    Applecare Protection provides 3 years of Manufacturers warranty, and 3 years of Phone Support for the device.  It does not cover accidental damage (like the iPhone AppleCare + plan does). 

     

    You should take your device in for evaluation at an apple retail store.  They can possibly provide an estimate on repair costs.

     

    AppleCare US phone number: (800)-694-7466

    https://support.apple.com/en-us/HT201232

    Make a Genius Bar Reservation (or cancel an existing reservation)

    http://www.apple.com/retail/geniusbar/

    Sign in using your Apple ID

  • by ManSinha,

    ManSinha ManSinha Apr 15, 2016 3:09 PM in response to Casper cho
    Level 6 (10,262 points)
    iPhone
    Apr 15, 2016 3:09 PM in response to Casper cho

    Accidental damage is not covered completely - but any manufacturing defect - they will address for as long as the warranty lasts

  • by leroydouglas,

    leroydouglas leroydouglas Apr 15, 2016 5:52 PM in response to Casper cho
    Level 7 (24,119 points)
    Notebooks
    Apr 15, 2016 5:52 PM in response to Casper cho

    Casper cho wrote:

     

    Hi guys

    I bought the 3years Apple protection care.

    And I want to know what service I can get from them

    LIke, can I get any repair? when my laptop is wired or broken (actually my laptop is bit not ok at the momen).

     

    The other benefit is the extended Apple Care stays with the serial number of the the computer.

     

    So if you upgrade in 2 years, you get a better resale price on the old Mac when you sell it because it will still have 1 year of Apple warranty left.  A huge incentive for the next person because they can buy with confidence.