Cant verify account

I just recently got my old ipod video working again now itunes just says account hasnt been used with itunes so i click review. accept TOS. i get stuck at the user details cause it wants a password thats 32 characters long? anyways i back up accept again then it goes to the billing info i select none or enter my card in hit continue then just reloads the page? so im not sure what im doing wrong here...

Ipod 5th gen video-OTHER, Windows 7

Posted on Apr 15, 2016 5:58 PM

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1 reply

Apr 17, 2016 5:55 AM in response to Xnitro67

Hi Xnitro67,

Thanks for visiting Apple Support Communities.

It looks like you're updating your iTunes Store account but your payment information can't be edited. You can get help with this situation by contacting iTunes Store support, as mentioned in Change or remove your Apple ID payment information:

If you need help changing your payment information, credit card details, or billing information, contact iTunes Store support. Or you might find the answer to your question below:

Sincerely.

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Cant verify account

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