iTunes
Q: ipad keeps disconnecting during restore
How can I stop my ipad pro 9.7 from disconnecting during restore while connected to iTunes?
iPad Pro, iOS 9.3.1
Posted on Apr 15, 2016 8:43 PM
by jeremy_v,Solvedanswer
Community Specialists
Hi srwmgr5,
Thanks for your reply.
You can find more information about the error message you're seeing in If you see error -54 when you sync with iTunes.
If the advice at this link doesn't solve it, you can contact Apple Support for help using one of the method at https://expresslane.apple.com/GetproductgroupList.action.
Best Regards.
Posted on Apr 18, 2016 3:27 PM