HT203519: iCloud: Troubleshooting iCloud Bookmarks and Reading List

Learn about iCloud: Troubleshooting iCloud Bookmarks and Reading List
sneadbr

Q: Add to Safari reading list feature is not working

The add to Safari reading list feature is not working on non-Safari apps (including Apple news app). Any suggestions?

iPad Pro 12.9-inch Wi-Fi, iOS 9.3.1

Posted on Apr 15, 2016 7:31 PM

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Q: Add to Safari reading list feature is not working

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  • by sneadbr,

    sneadbr sneadbr May 4, 2016 11:52 AM in response to sneadbr
    Level 1 (8 points)
    Safari
    May 4, 2016 11:52 AM in response to sneadbr

    This bug continues to occur on my iPad despite completely restoring from an iCloud backup. Furthermore, it now occurs on my phone as well. This is an issue I hope Apple will address in the next iOS software update. Any information from Apple would be appreciated, because it clearly is not an isolated issue.

  • by LSS3,

    LSS3 LSS3 May 4, 2016 9:08 PM in response to sneadbr
    Level 1 (4 points)
    May 4, 2016 9:08 PM in response to sneadbr

    I worked with Apple Support on Twitter regarding this a few weeks ago. They asked me to do the same resets, but no luck. This seems like an iOS 9.3.1 bug, and I sure wish Apple would just acknowledge it.

     

    Actually, I'm experiencing all sorts of bugs with 9.3.1 that hadn't seen before: on my iPad Pro, iPhone 6S, and Apple Watch.

  • by jpfitz7,

    jpfitz7 jpfitz7 May 10, 2016 3:48 PM in response to sneadbr
    Level 1 (4 points)
    May 10, 2016 3:48 PM in response to sneadbr

    I'm having the same issue with links in Mail and Tweetbot. They aren't showing up in my Reading List. Sure wish they'd fix it. I've come to depend on the reading list as a time saver.

  • by robs89,

    robs89 robs89 May 13, 2016 1:13 PM in response to sneadbr
    Level 1 (14 points)
    iPad
    May 13, 2016 1:13 PM in response to sneadbr

    Experiencing the same problem on my iPad running iOS 9.3.1.

  • by Jonathan Dockney,

    Jonathan Dockney Jonathan Dockney May 14, 2016 2:14 AM in response to robs89
    Level 1 (9 points)
    iPhone
    May 14, 2016 2:14 AM in response to robs89

    I'm experiencing the same thing on both my iPhone 6s and iPad 3. I've got iOS 9.3.1 on both. I don't have the problem from my Mac laptop though.

  • by JarFromTO,

    JarFromTO JarFromTO May 14, 2016 7:35 AM in response to JarFromTO
    Level 1 (4 points)
    May 14, 2016 7:35 AM in response to JarFromTO

    Update... after performing several of the recommended solutions in this thread short of re-installing the OS, the "Add to Reading List" feature is working again. Unfortunately I cant say what fixed it, but I will describe what I did before it started working again.

     

    FIrst I made sure to remove any items left over in the Reading List on all of my devices (in this case an iPhone, iPad mini and laptop). I stopped using the Reading List feature for about two days on my iPhone. Then on a whim I tried to add something from another app to the Reading List and it worked.

  • by Currumino,

    Currumino Currumino May 17, 2016 8:26 AM in response to sneadbr
    Level 1 (4 points)
    May 17, 2016 8:26 AM in response to sneadbr

    Bug fixed after upgrading to iOS 9.3.2.

  • by TGApp,

    TGApp TGApp May 17, 2016 8:33 AM in response to Currumino
    Level 1 (4 points)
    iPad
    May 17, 2016 8:33 AM in response to Currumino

    Nope. Not here.

  • by TGApp,

    TGApp TGApp May 17, 2016 1:11 PM in response to TGApp
    Level 1 (4 points)
    iPad
    May 17, 2016 1:11 PM in response to TGApp

    Ii works only once. After restarting the same problem.

  • by Jonathan Dockney,

    Jonathan Dockney Jonathan Dockney May 18, 2016 10:06 AM in response to TGApp
    Level 1 (9 points)
    iPhone
    May 18, 2016 10:06 AM in response to TGApp

    IT works for me but only if I use the haptic touch feature.

  • by Jonathan Dockney,

    Jonathan Dockney Jonathan Dockney May 19, 2016 2:16 PM in response to Jonathan Dockney
    Level 1 (9 points)
    iPhone
    May 19, 2016 2:16 PM in response to Jonathan Dockney

    OK  add to reading feature isn't working anymore. It worked for a day after I upgraded to iOS 9.3.2 but it's stopped now.

  • by BBoiss,

    BBoiss BBoiss May 19, 2016 2:27 PM in response to sneadbr
    Level 4 (1,404 points)
    Apple Music
    May 19, 2016 2:27 PM in response to sneadbr

    One thing I have not seen mentioned yet...

     

    This is not a permanent resolution, but instead a means of isolation...

     

    Try reproducing this issue when you are signed out of iCloud completely on your device. Afterwards, close relevant apps in App Switcher.

     

    If the issue remains, then it is not related to your iCloud account. [this can be troubleshot further with AppleCare if you find that it is]

  • by jpfitz7,

    jpfitz7 jpfitz7 May 25, 2016 7:01 AM in response to TGApp
    Level 1 (4 points)
    May 25, 2016 7:01 AM in response to TGApp

    YYep, same for me. It worked after the update, but once I reset the device, it stopped working. So they haven't fixed the problem yet.

  • by robs89,

    robs89 robs89 May 26, 2016 3:55 AM in response to sneadbr
    Level 1 (14 points)
    iPad
    May 26, 2016 3:55 AM in response to sneadbr

    Had a chat with the Apple Support. In the end they told me to reset my iPad and set it up as a new device.

    This helped, but only for a few days.

    After that the problem reoccurred.

     

    Since today I'm not able to add links to Reading List with other apps than Safari on my iPhone as well.

     

    So I have 2 devices and both have the same problem. I thought it might be a problem with iCloud and so I logged out of iCloud on both devices and cleared all of my Safari history, cookies and other website data on both devices and tried it again. But it didn't help, so I think it's not connected to iCloud and instead it is a bug in iOS.

     

    Hopefully Apple will fix this soon. Reading List is one of my favorite features in Safari.

  • by Currumino,

    Currumino Currumino May 26, 2016 10:36 AM in response to Currumino
    Level 1 (4 points)
    May 26, 2016 10:36 AM in response to Currumino

    I stand corrected.

     

    "Add to Reading List" went back to normal after updating to iOS 9.3.2. However, after the first reboot, it stopped working.

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