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Helpful answers
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Apr 17, 2016 12:22 PM in response to Brussels999by Allen A,Hello Brussels999,
If iTunes is having trouble communicating with your iPods, the article linked below details a number of troubleshooting steps that can help.
Resolve USB-related alerts in iTunes
https://support.apple.com/en-us/HT203843Cheers!
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Apr 17, 2016 12:24 PM in response to Brussels999by lllaass,- First:
iTunes: Fix iPhone or iPod Not Detected in Windows 10
next try
Apple Mobile Device USB Driver Missing
last
iPhone, iPad, or iPod not recognized in iTunes for Windows
- I would start with
Remove and reinstall iTunes and related software components for Windows 7 and later
- New cable and different USB port
Also see:
iPod not recognised by windows iTunes - ASC
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
