ibadran
Level 1 (4 points)
Desktops

Q: i cannot receive verification code on mac

suddenly, since a week ago iMessage forwarding service stopped in my mac mini-mid 2011

I tried everything I know to reactivate the service again, but nothing worked.

 

I did the following:

sign in and out, from both iPhone and mac

reset my network settings in iPhone

remove my iCloud account from mac and iPhone

make sure that my devices connected to the same wifi network -although it doesn't matter -

make sure handoff is working

 

when trying to activate text message forwarding, messages app in mac open but no code appears.

I noticed this since the announcement of new update for Messages in mac.

 

 

HELP

Mac mini, OS X El Capitan (10.11.4)

Posted on Apr 16, 2016 2:30 AM

by judysings,Solvedanswer
judysings judysings
Community Specialists
A:

Hi ibadran,

It's not that your Mac is no longer being supported, it's just that this particular feature isn't available on your 2011 Mac Mini.  There are new features on iOS like Split Screen that are not available on my older iPad, so I understand your disappointment.  But there are lots of other features, tools, etc. that are being introduced with each new update of Mac OS X and iOS that will work on most machines.

Posted on Apr 18, 2016 12:47 PM

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ibadran

Q: i cannot receive verification code on mac

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  • by judysings,Helpful

    judysings judysings Apr 18, 2016 9:43 PM in response to ibadran
    Community Specialists
    Apr 18, 2016 9:43 PM in response to ibadran

    Hi ibadran,

    I understand you are having issues with Text Message Forwarding on your Mac mini.  Did this start happening when you updated to OS X El Capitan 10.11.4?  First, I would suggest contacting your carrier to see if they have an updates, since text messaging is done through their service.  

    iOS: Updating your carrier settings

    Check your system information (Apple menu > About This Mac).  I don't see a 2011 Mac mini listed in the System Requirements below.  That may be the reason this is not working out for you.

     

    Use Continuity to connect your iPhone, iPad, iPod touch, and Mac

    To use Continuity, check that your iOS device or Mac meets the system requirements for this feature.

    Handoff and Instant Hotspot

    Handoff and Instant Hotspot are supported by the following Mac models, and require OS X Yosemite or later:

    • MacBook Air (Mid 2012 and later)
    • MacBook Pro (Mid 2012 and later)
    • MacBook (Retina, 12-inch, Early 2015)
    • iMac (Late 2012 and later)
    • Mac mini (Late 2012 and later)
    • Mac Pro (Late 2013)

    Handoff is supported by the following iOS devices and requires iOS 8 or later. Instant Hotspot requires one of these iPhone or iPad devices with cellular connectivity and iOS 8.1 or later. Instant Hotspot also requires Personal Hotspot service through your carrier.

    • iPhone 5 or later
    • iPad Pro
    • iPad (4th generation)
    • iPad Air or later
    • iPad mini or later
    • iPod touch (5th generation) or later

     

    SMS

    With Continuity, send text messages from your Mac, iPad, or iPod touch

    With Continuity, all the SMS and MMS text messages that you send and receive on your iPhone can also appear on your Mac, iPad, and iPod touch. You can also reply to your contacts from whichever device is closest to you, including your iPad or Mac.

    You can start a conversation in the Messages app or click a phone number in Safari, Contacts, or Calendar.

    Set up SMS and MMS with Continuity

    1. You need iOS 8 or later on your iOS devices and OS X Yosemite or later on your Mac.
    2. Sign in to iMessage with the same Apple ID on your iPhone, your other iOS devices, and your Mac.
    3. On your iPhone, go to Settings > Messages > Send & Receive. Add a check to both your phone number and email address. Then go to Settings > Messages > Text Message Forwarding and enable the device or devices that you want to forward messages to.
    4. Look for a code on the Mac, iPad, or iPod touch that you enabled. Then enter this verification code on your iPhone.

     

    Take care,

  • by ibadran,

    ibadran ibadran Apr 17, 2016 10:39 PM in response to judysings
    Level 1 (4 points)
    Desktops
    Apr 17, 2016 10:39 PM in response to judysings

    Dear judysings

    Thank you very much

    the problem just happened a week ago, I updated my mac to latest version weeks before.

    even imessages can't be received on mac mini, I feel that apple stopped supporting my mac model as you mentioned earlier .

    Any way THANK YOU AGAIN

  • by judysings,Solvedanswer

    judysings judysings Apr 18, 2016 12:47 PM in response to ibadran
    Community Specialists
    Apr 18, 2016 12:47 PM in response to ibadran

    Hi ibadran,

    It's not that your Mac is no longer being supported, it's just that this particular feature isn't available on your 2011 Mac Mini.  There are new features on iOS like Split Screen that are not available on my older iPad, so I understand your disappointment.  But there are lots of other features, tools, etc. that are being introduced with each new update of Mac OS X and iOS that will work on most machines.

  • by ibadran,

    ibadran ibadran Apr 23, 2016 3:19 AM in response to judysings
    Level 1 (4 points)
    Desktops
    Apr 23, 2016 3:19 AM in response to judysings

    At last, its working again

    I found the solution in apple forum, I follow this link and applied the steps

    http://www.richimages.net/?p=6685