CoWa1951

Q: can print from MacAir but not iPhone or iPad after changing routers.

I installed a new router--NetGear AC1200.  Now although I can print from my MacAir, I cannot print from either the iPad or iPhone--the print screen comes up on both, the same printer (HP6700) is chosen but the "print" command is not highlighted.  Only one printer is listed on all devices and the wireless address is the same on all devices and all devices connect to the internet.  Help.

iPhone 5s

Posted on Apr 16, 2016 7:56 AM

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Q: can print from MacAir but not iPhone or iPad after changing routers.

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  • by rccharles,

    rccharles rccharles Apr 16, 2016 1:15 PM in response to CoWa1951
    Level 6 (8,486 points)
    Classic Mac OS
    Apr 16, 2016 1:15 PM in response to CoWa1951

    I had a devil of a time getting my airprinter to work. 

     

    -- power everything off. ... try several times.

     

    -- in and use these utilities

       ~~  Bonjour Browser on your mac.  Seemed to find my airprinter and then all was well.  No idea why.

       ~~ on the ios devices Disconvery

  • by CoWa1951,

    CoWa1951 CoWa1951 Apr 19, 2016 7:55 PM in response to rccharles
    Level 1 (4 points)
    Notebooks
    Apr 19, 2016 7:55 PM in response to rccharles

    Thanks.  Yes, I finally got my working also and no idea why.  I did power everything off and eventually it worked. 

  • by rccharles,

    rccharles rccharles Apr 19, 2016 8:43 PM in response to CoWa1951
    Level 6 (8,486 points)
    Classic Mac OS
    Apr 19, 2016 8:43 PM in response to CoWa1951

    Fortunately, I haven't had but one glitch in the five month since I have gotten it to work.  I leave the printer powered on all the time.  It does go into power saving mode.  Print and it wakes up.

     

    R