duppymom
Level 1 (4 points)
iTunes

Q: Can't see dragged files. I have a PC (Windows 10) and dragged albums to the iPod that showed up as a connected device in File Explorer. Things seemed to move. But opening Music on the iPod, nothing (but 1/2 the device is full)

Sorry for making the summary the whole question.

 

I imported my albums from a network attached drive onto my laptop, and they play in iTunes just fine. I put them in the Music folder on the PC, in a folder called iTunes. I tried to find how to move them to the iPod and couldn't find anything that looked like what I have, but it looked like I could drag inside File Explorer, as the iPod showed up as a connected storage device. So I dragged and dropped from the Music folder into the iPod, and saw messages that implied it was copying. And if I opened the iPod in File Explorer, all the albums were there, and if I clicked on them, they played in iTunes on my PC. But if I disconnect the iPod and open Music, they aren't there (but it says half of my storage is full).

 

?? What did I do to move them onto the iPod but make them unusable? How do I make them playable?

iPod nano (7th generation), Windows 10

Posted on Apr 16, 2016 9:23 AM

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duppymom

Q: Can't see dragged files. I have a PC (Windows 10) and dragged albums to the iPod that showed up as a connected device in File Expl ... more

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  • by hhgttg27,

    hhgttg27 hhgttg27 Apr 16, 2016 9:26 AM in response to duppymom
    Level 5 (5,447 points)
    iTunes
    Apr 16, 2016 9:26 AM in response to duppymom

    That's not how you put content onto an iPod - you must use iTunes to do this.  See Sync your iPhone, iPad, or iPod touch with iTunes using USB - Apple Support for more information.

  • by duppymom,

    duppymom duppymom Apr 16, 2016 10:19 AM in response to hhgttg27
    Level 1 (4 points)
    iTunes
    Apr 16, 2016 10:19 AM in response to hhgttg27

    I think my problem is that my music isn't in the right library, meaning when I ask iTunes to sync, it can't find the 1,800 files there. Since I don't understand Apple directory structures, I don't know where it ought to be. I can see that it is in a c:\users\me\music folder which appears to be named "iTunes", and when I click on that folder, all my artist folders are there. Is iTunes looking for something else? Should I be creating a new folder and moving it?

  • by hhgttg27,

    hhgttg27 hhgttg27 Apr 16, 2016 10:35 AM in response to duppymom
    Level 5 (5,447 points)
    iTunes
    Apr 16, 2016 10:35 AM in response to duppymom

    Can you see your songs/albums in iTunes as well as in the folders?  Your media files are in the expected location: iTunes default library layout is based on the C:\Users\username\Music\iTunes folder, where this contains:

     

    • the iTunes database file (iTunes Library.itl)
    • the iTunes Media folder, which in turn contains folders for Music, Audiobooks, etc.

     

    The overall structure should look like this:

    Well Formed Library.jpg

    Three things you can check:

     

    • Exit iTunes and look at the details of the iTunes Library.itl file in C:\Users\username\Music\iTunes - does the date-time stamp show this this was updated when you closed last iTunes?  If not, this suggests that iTunes is making use of a different database file.
    • Run iTunes again, and selected Edit > Preferences > Advanced (press Ctrl-B to enable the menu bar if it is not visible) - what is the path specified for the iTunes Media folder location?
    • If you can't sync songs to your iPod can you play them in iTunes?  If not:
      • right-click on the song, select Get Info; you'll get prompt like this (obviously with the name of the selected song from your library):
        Location prompt.jpg
        click No and then select the File tab - what is shown in the location entry?  As shown here, it should start with "file://localhost/" followed by the path that's stored in the iTunes database.
        Missing file editor.jpg
      • If the song won't sync but will play, what is the file location shown in Get Info > File?