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What is the purpose of the Apple Support Community if no one answers the questions?

Posted on Apr 16, 2016 9:18 AM

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37 replies

Apr 16, 2016 6:04 PM in response to TildeBee

It makes sense and is probably the proper Forum for the question. But16 hours past between when Wally posted his question in the Music for IOS Forum and minutes past from when Meg (iPhone) saw the question, looked at Wally's content, and went back to answer the question.

Had the question been asked in the iPhone Forum it would have been answered 24 hours ago.

Apr 16, 2016 6:19 PM in response to babowa

When you fine ladies and gentlemen work at answering questions - do you go into the particular fora? I just use the Content area and refresh it every 15 minutes or so - yes I have selected areas that I am comfortable answering questions about so that only questions pertaining to those areas show up - but was curious how some of the experts have set it up

Apr 16, 2016 6:27 PM in response to babowa

babowa wrote:


Well, I have to agree with Bee - why is there an entire separate forum for the exact problem the OP had if s/he should not use it? Apple Music applies to more than one device - it just may not be as popular as the iPhone forum.

With due respect... this is the same issue some have with "Why is there no iOS forum?" - so... Q: "Why is there an Apple Music forum?" - A: it is a "paying" service instead of FREE iOS?

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