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Q: Carplay connection problems with Chevrolet & iPhone 6s

I've recently acquired 2016 Chevy Corvette that features Carplay connectivity.  Unfortunately every time I try co connect, the infosystem on the car becomes unresponsive and crashes,  and basically has to reset itself.  The Chevy service told me to use genuine Apple phone connector.  I tried it, but that didn't seem to work.  I don't know if others had experienced similar problems.  It seems like a glitch in Chevy software, but I wonder if it could be related to my phone.  Carplay was a big selling point for me and it is very annoying that this happens.  The best I can do is listen to music via Bluetooth.

Anyone has any additional information about this?

iPhone 6s, iOS 9.3.1

Posted on Apr 16, 2016 12:52 PM

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Q: Carplay connection problems with Chevrolet & iPhone 6s

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  • by bobbcat,

    bobbcat bobbcat Sep 3, 2016 3:32 AM in response to ChrisJ4203
    Level 1 (4 points)
    Sep 3, 2016 3:32 AM in response to ChrisJ4203

    For me, Carplay has been very frustrating.  I have owned a 2016 Chevrolet Colorado since April and I have put countless hours in trying to figure out ways  and "workarounds" to stop the glitches, screen freezes, problems connecting etc.  Now I mainly stick with bluetooth for consistency and reliability.  Regardless of whose problem this is (Chevy's or Apple's), I believe Apple is more tarnished on this issue and I sure hope they are working with Chevy to fix this.  Carplay was a big seller for me.  I have been an avid and proficient apple user since 2002 (iMacs, macbook pros, iPods, iPhones), and I had high expectations for Carplay, only to be met with major disappointment. In fact, I will argue that it's intended purpose of preventing distracted driving is doing just the opposite, since I spend so much time on the road fiddling with it, simply trying to get it to behave.

  • by bobbcat,

    bobbcat bobbcat Sep 3, 2016 3:44 AM in response to ChrisJ4203
    Level 1 (4 points)
    Sep 3, 2016 3:44 AM in response to ChrisJ4203

    Thanks for the replies and help. I took my truck to the dealer and was hopeful when they said they had a software update.  They installed it, and on the drive home?..... Same issues.  It works for a few minutes and then pandora freezes, with no response on the touch screen. The problem always occurs when switching between the maps app/running apple navigation. It's ironic that the wireless/Bluetooth is more reliable and functional than when plugged in via usb/CarPlay.  All apps and OS up to date on iPhone 6s as of 9/2/16.

  • by bobbcat,

    bobbcat bobbcat Sep 4, 2016 7:26 AM in response to ChrisJ4203
    Level 1 (4 points)
    Sep 4, 2016 7:26 AM in response to ChrisJ4203

    Thanks for the replies and help. I took my truck to the dealer and was hopeful when they said they had a software update.  They installed it, and on the drive home?..... Same issues.  It works for a few minutes and then pandora freezes, with no response on the touch screen, except for the apple "home" button.  I go back home, hit "audiobooks", for example, and the frozen Pandora screen will return.  The problem always occurs when switching between the maps app/running apple navigation. It's ironic that the wireless/Bluetooth is more reliable and functional than when plugged in via usb/CarPlay.

     

    All apps and OS up to date on iPhone 6s as of 9/2/16. And I always try different sequences upon connecting... such as plugging in the phone before starting the truck, or after.  Closing all apps before turning the truck on, or after.  Connecting the cable after starting the truck, or before... etc. etc. on and on.  Can't find any sequence or combination that is the magic bullet.

     

    As I review all of your opinions and responses, it seems 50/50 split on the speculation of whose responsibility this is.  When I said earlier that Apple was more tarnished on the issue, I should have been more clear:  I have always had high expectations of anything with Apple's name on it, and I therefore feel that Apple, even if this is not their fault, should have required better assurances from OEM's that, if there was potential for problems on the side of the vehicle companies, then the OEM's would be better prepared to handle the issues, even if it mean delaying the release of CarPlay for another year.  In my mind, it is "Apple CarPlay" that is failing, and it is hard to get my hear around it.

     

    Thanks again for all the responses and info here.

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