Can't restore iPad Pro

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Get help with iOS update and restore errors - Apple Support

Hi, have you managed to solve it? I have exactly the same problem as you! My brand new iPad Pro 9.7 Wi-Fi model worked totally fine on iOS 9.3 for the whole week. Few day ago, the iPad tried to update to iOS 9.3.1 and ended up being a brick. After lots of unsuccessful attempts to get it work (manually downloaded iOS 9.3.1 and 9.3.2 PB ipsw files, different computers on Win and OSX, different cables), I am pretty confident that this problem is likely to be on the hardware side as it always stops the progress bar at the half way point with Error 56.

I have exactly the same issue and tried through laptop etc but both updates and restore is not working and getting stuck midway with error 56. I am on the road for the next 3 weeks and this is so frustrating! My Ipad pro is less than 4 weeks old! I wish I had taken my old Ipad with me instead. (my iphone 6 seems to have updated seamlessly).

I have the same problem, it stops in half of the process and gives me the error 56 message, anyone have heard any solution? I had to go back to my iPad air

Same here. How is it possible??? 1 week old iPad, and I can't use it.

Likewise, upgraded to 9.3.2 on 1 week old iPad Pro 9.7 + cellular model. First OTA update failed, then failed through iTunes, both via automatic download and manual download. Progress bar on iPad gets to the half way mark and stops dead. Very frustrated.

Error report sent to Apple... below is a snippet

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[07:58:11.3602] 1463464690.454545 Rx-Abort

[07:58:11.3602] 1463464690.454573 Rx-Abort

[07:58:11.3602] 1463464690.457557 Rx-Abort

[07:58:11.3602] phTmlNfc_Shutdown:93

[07:58:11.3602] NFHardwareUARTClose:583

[07:58:11.3602] NFHardwareGPIOSetPower:47 enable=1

[07:58:11.3602] Update[Stockholm] error - The operation couldn\U2019t be completed. (RamrodErrorDomain error 1007 - update_stockholm: NfRestore Failed. NfResult: 5)

[07:58:11.3602] Update[Stockholm] failed - 0 retries remaining...

[07:58:11.3602] 0: RamrodErrorDomain/3ef: update_stockholm: NfRestore Failed. NfResult: 5

[07:58:11.3602] 1: com.apple.nfstack/0

[07:58:11.3602] apple.nfstack/0

[07:58:11.3602]

[07:58:11.3602] ==== end of device restore output ====

[07:58:11.3636] AMRAuthInstallDeletePersonalizedBundle

[07:58:11.3686] <Restore Device 0x7fc2371125d0>: Restore failed (result = 56)

[07:58:11.3688] AMRestorePerformRestoreModeRestoreWithError failed with error: 56

[07:58:11.3688] Finished RestoreOS Restore Phase: Failed

[07:58:11.3688] State Machine Dump, status:ERROR - [state:Recovery remaining-cycles:0] -> [state:RestoreOS remaining-cycles:0 (current state)]

[07:58:11.3694] Restore completed, status:56

[07:58:11.3694] Failure Description:

[07:58:11.3694] Depth:0 Error:Error Domain=com.apple.MobileDevice.MobileRestore Code=-1 "AMRestorePerformRestoreModeRestoreWithError failed with error: 56" UserInfo={NSLocalizedDescription=AMRestorePerformRestoreModeRestoreWithError failed with error: 56, NSUnderlyingError=0x7fc239328850 {Error Domain=AMRestoreErrorDomain Code=56 "Failed to handle message type StatusMsg" UserInfo={NSDescription=Failed to handle message type StatusMsg, NSUnderlyingError=0x7fc2390c3c70 {Error Domain=AMRestoreErrorDomain Code=56 "failed to update device firmware" UserInfo={NSDescription=failed to update device firmware, NSUnderlyingError=0x7fc237cd0190 {Error Domain=AMRestoreErrorDomain Code=56 "ramrod firmware update failed" UserInfo=0x7fc237cd0040 (not displayed)}}}}}}

[07:58:11.3694] Depth:1 Error:Error Domain=AMRestoreErrorDomain Code=56 "Failed to handle message type StatusMsg" UserInfo={NSDescription=Failed to handle message type StatusMsg, NSUnderlyingError=0x7fc2390c3c70 {Error Domain=AMRestoreErrorDomain Code=56 "failed to update device firmware" UserInfo={NSDescription=failed to update device firmware, NSUnderlyingError=0x7fc237cd0190 {Error Domain=AMRestoreErrorDomain Code=56 "ramrod firmware update failed" UserInfo={NSDescription=ramrod firmware update failed, NSUnderlyingError=0x7fc237cd0120 {Error Domain=RamrodErrorDomain Code=1007 "update_stockholm: NfRestore Failed. NfResult: 5" UserInfo=0x7fc237cd0080 (not displayed)}}}}}}

[07:58:11.3694] Depth:2 Error:Error Domain=AMRestoreErrorDomain Code=56 "failed to update device firmware" UserInfo={NSDescription=failed to update device firmware, NSUnderlyingError=0x7fc237cd0190 {Error Domain=AMRestoreErrorDomain Code=56 "ramrod firmware update failed" UserInfo={NSDescription=ramrod firmware update failed, NSUnderlyingError=0x7fc237cd0120 {Error Domain=RamrodErrorDomain Code=1007 "update_stockholm: NfRestore Failed. NfResult: 5" UserInfo={NSDescription=update_stockholm: NfRestore Failed. NfResult: 5, NSUnderlyingError=0x7fc23900e590 {Error Domain=com.apple.nfstack Code=0 "Error 0x0009 at NFRestoreNfc:1031: 34000000000000 (null)" UserInfo=0x7fc237cd00e0 (not displayed)}}}}}}

[07:58:11.3694] Depth:3 Error:Error Domain=AMRestoreErrorDomain Code=56 "ramrod firmware update failed" UserInfo={NSDescription=ramrod firmware update failed, NSUnderlyingError=0x7fc237cd0120 {Error Domain=RamrodErrorDomain Code=1007 "update_stockholm: NfRestore Failed. NfResult: 5" UserInfo={NSDescription=update_stockholm: NfRestore Failed. NfResult: 5, NSUnderlyingError=0x7fc23900e590 {Error Domain=com.apple.nfstack Code=0 "Error 0x0009 at NFRestoreNfc:1031: 34000000000000 (null)" UserInfo={NSLocalizedDescription=Error 0x0009 at NFRestoreNfc:1031: 34000000000000 (null)}}}}}

[07:58:11.3694] Depth:4 Error:Error Domain=RamrodErrorDomain Code=1007 "update_stockholm: NfRestore Failed. NfResult: 5" UserInfo={NSDescription=update_stockholm: NfRestore Failed. NfResult: 5, NSUnderlyingError=0x7fc23900e590 {Error Domain=com.apple.nfstack Code=0 "Error 0x0009 at NFRestoreNfc:1031: 34000000000000 (null)" UserInfo={NSLocalizedDescription=Error 0x0009 at NFRestoreNfc:1031: 34000000000000 (null)}}}

[07:58:11.3694] Depth:5 Error:Error Domain=com.apple.nfstack Code=0 "Error 0x0009 at NFRestoreNfc:1031: 34000000000000 (null)" UserInfo={NSLocalizedDescription=Error 0x0009 at NFRestoreNfc:1031: 34000000000000 (null)}