HT205750: About the OS X El Capitan v10.11.4 Update

Learn about About the OS X El Capitan v10.11.4 Update
KatherineinUtah
Level 1 (4 points)

Q: I updated El Cap. Now my screen is Black! I lost the photo of El Capitan. What do I do?

I updated El Capitan to the latest updates. Now my screen is completely Black! I have the dashboard at the bottom but I have lost the beautiful picture of El Capitan.  Can anyone please instruct me on what to do??

MacBook, Mac OS X (10.6.8)

Posted on Apr 16, 2016 3:15 PM

by Keith Barkley,Apple recommended
Keith Barkley Keith Barkley
Level 5 (6,407 points)
A:

If it is something simple, you should be able to go into System Preference (should be the gear in the doc) and click on the item in the top row "desktop and screensaver" and reset it.

Posted on Apr 16, 2016 5:07 PM

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KatherineinUtah

Q: I updated El Cap. Now my screen is Black! I lost the photo of El Capitan. What do I do?

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  • Helpful answers

  • by Keith Barkley,Apple recommended

    Keith Barkley Keith Barkley Apr 16, 2016 5:07 PM in response to KatherineinUtah
    Level 5 (6,407 points)
    Apr 16, 2016 5:07 PM in response to KatherineinUtah

    If it is something simple, you should be able to go into System Preference (should be the gear in the doc) and click on the item in the top row "desktop and screensaver" and reset it.

  • by Eric Root,Apple recommended

    Eric Root Eric Root Apr 17, 2016 5:36 PM in response to KatherineinUtah
    Level 9 (72,238 points)
    iTunes
    Apr 17, 2016 5:36 PM in response to KatherineinUtah

    Might be a corrupt .plist.

     

    Do a backup, preferably 2 backups on 2 separate drives.

     

    Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library. Then go to Preferences/com.apple.finder.plist and com.apple.desktop.plist.  Move the .plists to your desktop.

    Re-launch Finder by restarting the computer and test. If it works okay, delete the plists from the desktop.

    If the same, return the .plists to where you got it  from, overwriting the newer one.

     

    Thanks to leonie for some information contained in this.