Genius not working (iTunes 12.3.3.17)

This is an issue that has been acknowledged by Apple and hopefully will be fixed soon. It primarily impacts newer music.

In my library, I can't start Genius on any song released since summer 2015.

There is no troubleshooting step you can do on your end. The only thing you can do is keep iTunes up to date and update Genius manually from time to time.

I think I can help you with still creating a Genius playlist in your iTunes - BUT, I am convinced there is now no way to do this on any iOS devices, i.e.. iPhone or iPod Touch. I'm hopeful that this was a glitch or mistake on Apple's last iOS update and will be corrected in the next one.

Now - in iTunes highlight any song - then at the iTunes choices across the upper top left (that's where it is on my iMac) select SONG pull down list - highlight GENIUS - then at the bottom of that list you will see SAVE AS PLAYLIST. It will immediately go to that Genius playlist. Let me know if you have any problems.

I have the very same problem. It started once I upgraded to iTunes 12.3.3.17 and updated my Genius (until updating the Genius it worked). Now, only my oldest tunes have Genius services (start a playlist or list suggestions); all my new tunes do not regardless of how many times I have now updated the Genius. I have even downloaded some of the new tunes to see whether iTunes Genius would require a local copy of the music files to no avail.

It also baffles me that so few people are complaining about this or having this problem!

Any help would be lovely. Thank you.

ZP

I'm having the same problem and am out here looking for answers. Not finding any. 😟

Just for ha-ha's, I logged out of the store and guess what - "Turn off Genius" was back in the dropdown. So I turned off Genius, logged back in to the store and turned Genius back on. After it did all of it's syncing I am finding a few more options, but it still doesn't seem quite right. For example, I don't always have the option to "create genius playlist". But I did notice on one particular song I am getting more genius suggestions now. At least it's a little better than it was...

Same problem here, iTunes 12.3.3.17.

In other discussion someone seems to has quite solved the problem by installing a previous version of iTunes.

Is that possible?

I've restarted both iTunes and Genius, and still this Windows errr Mac won't create a Genius playlist. This situation is the same for my iPhone as well. Apple products seem to be getting buggier and buggier with every release.

Just installed iTunes 12.4 (Mac version).

Same frustrating problem.

I'm totally speechless...

The problem is a little clearer now with iTunes 12.4. Any songs that I added to my sound library through Apple Music are unavailable for Genius suggestions. Again, this worked well enough until iTunes 12.3.3.17.

It is strange that Apple has not announced this new caveat with Apple Music tunes.

ZP

This is a travesty in my opinion. iTunes Genius was something i used on a daily basis! How could they basically remove this feature for apple music? Using Stations is not an option due to the fact that The only 2 reasons i use iTunes instead of Spotify is play counts and smart playlist; when listening to radio stations, iTunes doesn't add play counts if you have that song in your library.

Count me in the frustrated camp as well!!!! This is a feature that drew me to iTunes and now it seems to have just disappeared. Extremely disappointed in Apple on this one. Maybe time to look elsewhere if it doesn't get fixed.