-
All replies
-
Helpful answers
-
Apr 18, 2016 1:29 PM in response to a.p1by Allen A,Howdy a.p1,
If you're having trouble with settings on your iPhone being retained, it may help to force close all open applications and restart the device.
Force an app to close in iOS
http://support.apple.com/en-us/HT5137Turn your iOS device off and on (restart) and reset
http://support.apple.com/en-us/HT1430If Hey Siri continues to disable itself, the next step would be to reinstall iOS on your device by placing it in Recovery Mode, then choosing Update in iTunes. Prior to doing so, it's always a good idea to make sure that you've got a backup made.
- Make sure that you have iTunes 12 or later on your computer.
- Put your device in recovery mode.
- When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Regards!
