Q: what happens if you forgot the security question?
I tried changing my security question but it asked me for the old security question which I've forgotten, so what do I do?
iPhone 6 Plus, iOS 9.3.1
Posted on Apr 17, 2016 9:53 AM
by Niel,Apple recommended
You need to ask Apple's Account Security team to reset your security questions. To contact them, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(141609)
Posted on Apr 17, 2016 10:13 AM