selling 2015 iMac

Selling my 2015 27" iMac with El Capitan. How do I reset it for the new owner? I don't have re-set discs.

iMac with Retina 5K display, iOS 9.3.1

Posted on Apr 17, 2016 11:56 AM

Reply
3 replies

Apr 17, 2016 12:15 PM in response to Lost in Downtown

Restoring a computer like new for selling - https://discussions.apple.com/thread/5655535?answerId=24092964022#24092964022 - for computers that no longer come with DVDs and have an old AppleID associated with them


Apple: What to do before selling or giving away your Mac - http://support.apple.com/kb/HT5189 or http://support.apple.com/kb/HT201065


How to Prepare your Mac for sale - http://www.thesafemac.com/how-to-prepare-your-mac-for-sale/


https://discussions.apple.com/thread/5655535


Linc Davis Feb. 2016 post on restoring computer to new condition - https://discussions.apple.com/thread/7447000?answerId=29726244022#29726244022

Apr 17, 2016 12:48 PM in response to Lost in Downtown

Before you sell or give away your computer, in addition to the steps listed in this support article, please take these steps:

1. Run Apple Diagnostics or the Apple Hardware Test. The buyer will do this (or he should), and you don't want to be surprised by the results.

2. Reset the PRAM and the SMC, which might contain personal information.

3. If you set a firmware password, remove it by running Firmware Password Utility in Recovery mode.

4. If you activated FileVault in OS X 10.7 or later, turn it off.

5. If you use Boot Camp, the partition must be deleted.

6. If you created any other data partitions on the internal drive, remove them in Disk Utility.

7. If the machine has an internal hard drive, erase the one remaining data partition with the option to zero out data. An SSD doesn't need to be zeroed.

8. Remove the machine from your list of registered products. If it's still covered by an AppleCare Protection Plan, transfer the coverage to the new owner by following the instructions in the AppleCare Terms and Conditions (under the heading "Transfer of Plan.")

Also note:

You can't legally or practically transfer any software downloaded from the Mac App Store to the new owner of the machine, even if it was free. That includes OS X, so if you upgraded to OS X 10.7 or later, you must reinstall an older OS by starting up in Internet Recovery mode (option-command-R at the startup chime.)

The new owner will have to redownload any software that came from the App Store, if applicable, including OS X upgrades, under his or her Apple ID. If you ever updated the bundled iLife applications (Garage Band, iMovie, and iPhoto) through the App Store, you can't transfer those either. The buyer will have to purchase them. Note that iPhoto has been discontinued and is no longer available for purchase.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

selling 2015 iMac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.