Photos shuts down about every 20 minutes when I'm making a book. Also, it won't stay on a page I'm trying to edit and it's difficult to select fonts.
iMac (21.5-inch Mid 2011), OS X Mavericks (10.9.4)
What version of Photos and of the OS? You state that you have OS X 10.9.4 but that is not possible with Photos
what is the error message you get?
LN
ARe you using aps in the book? Both iPhoto and Photos are having problems with maps. For Photos, there have been reports that it can crash, if you add more than one map to a book.
if the problem occurred first after you changed fonts in your book, check your system for duplicate fonts. Duplicate fonts can cause the system to be unstable.
My mistake - I have 10.11.4 - will correct.
I'm not using maps but where would I find duplicate fonts in the system? On every page, it comes up Avenir and I change it to Century Gothic. Thanks!
I just looked - I do have 10.11.4 listed for my iMac, which is what I'm using for Photos. My iPad is 10.9.4.
sacmac3131 wrote:
I'm not using maps but where would I find duplicate fonts in the system? On every page, it comes up Avenir and I change it to Century Gothic. Thanks!
Use the Font Book application, that should be installed by default. It will list duplicate fonts.
Or download Etrecheck and run it. It is an AppleScript that will screen your Mac for software that can destabilize the system and reports potentially critical third-party additions or incompatible software: https://etrecheck.com/#download
No - here is your post
Photos shuts down about every 20 minutes when I'm making a book. Also, it won't stay on a page I'm trying to edit and it's difficult to select fonts.
iMac (21.5-inch Mid 2011), OS X Mavericks (10.9.4)
And there is no IOS 10.9.4 - the latest version of IOS is 9.3.1
and we still need the answers to all questions
what is the error message you get?
we can not see you so you have to provide accurate details for us to help
LN
I haven't worked on Photos for a couple of days - that's why I haven't answered your question. But, within 1 minute of starting it up today, here's part of the error message I got when it crashed:
Process: Photos [4296]
Path: /Applications/Photos.app/Contents/MacOS/Photos
Identifier: com.apple.Photos
Version: 1.5 (370.42.0)
Build Info: PhotoApp-370042000000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Photos [4296]
User ID: 501
Date/Time: 2016-04-20 17:17:30.404 -0700
OS Version: Mac OS X 10.11.4 (15E65)
Report Version: 11
Anonymous UUID: F73771C4-A0CD-447D-3A7F-84009E670A9E
Time Awake Since Boot: 38000 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000007fc3bc3ac90
Exception Note: EXC_CORPSE_NOTIFY
VM Regions Near 0x7fc3bc3ac90:
MALLOC_LARGE_REUSABLE 000000018a252000-000000018a5fa000 [ 3744K] rw-/rwx SM=PRV
-->
STACK GUARD 0000700000000000-0000700000001000 [ 4K] ---/rwx SM=NUL stack guard for thread 3
Application Specific Information:
objc_msgSend() selector name: respondsToSelector:
Photo Foundation logging:
2016-04-20 17:05:39.615: Received changes notification alert: <LiModelChangeGroup: 0x7fc3bb057d80> alert flags : Replay Complete (__59-[RKFaceChangesHandler startListeningForChangesFromMarker:]_block_invoke_2:173)
2016-04-20 17:05:41.464: Missing resource of type 3 for version: RDVersion(0x7fc3bb0a85d0) modelId=3540 uuid=ZKTAB7FmTq2opgT1b0VRMw tableName=RKVersion state=persisted,local (-[PAVersionEditSession _fileURLForResourceType:]:1225)
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff83b604dd objc_msgSend + 29
1 com.apple.PhotoPrintProduct 0x00000001106311fa -[KHTextView tearDown] + 102
2 com.apple.PhotoPrintProduct 0x0000000110630eb6 -[KHTextView resignFirstResponder] + 25
3 com.apple.AppKit 0x00007fff86596433 -[NSWindow _realMakeFirstResponder:] + 228
4 com.apple.AppKit 0x00007fff865962fb -[NSWindow makeFirstResponder:] + 123
5 com.apple.swe.UXKit 0x000000010f7f553f -[_UXWindow makeFirstResponder:] + 49
6 com.apple.PhotoPrintProduct 0x00000001108ed9ed -[KHFrameView setEditing:] + 340
7 com.apple.PhotoPrintProduct 0x00000001108ea9f9 -[KHFrameView _handleClick:] + 1135
8 com.apple.PhotoPrintProduct 0x00000001108db531 -[KHLayoutView _handleClick:] + 467
9 com.apple.PhotoPrintProduct 0x00000001108e9d04 __35-[KHFrameView _updateEventTrackers]_block_invoke + 64
10 com.apple.swe.UXKit 0x000000010f7e30fb -[UXEventTracker setState:] + 272
11 com.apple.swe.UXKit 0x000000010f79a1b9 -[UXClickEventTracker mouseDown:] + 138
12 com.apple.CoreFoundation 0x00007fff8e5bda6c __invoking___ + 140
13 com.apple.CoreFoundation 0x00007fff8e5bd8fe -[NSInvocation invoke] + 286
14 com.apple.CoreFoundation 0x00007fff8e5d8d56 -[NSInvocation invokeWithTarget:] + 54
15 com.apple.swe.UXKit 0x000000010f7903fd _forwardEventToTrackers + 480
16 com.apple.swe.UXKit 0x000000010f7901e3 -[UXView mouseDown:] + 53
17 com.apple.AppKit 0x00007fff86ca2469 -[NSWindow _handleMouseDownEvent:isDelayedEvent:] + 6322
18 com.apple.AppKit 0x00007fff86ca344d -[NSWindow _reallySendEvent:isDelayedEvent:] + 212
19 com.apple.AppKit 0x00007fff866e263d -[NSWindow sendEvent:] + 517
20 com.apple.AppKit 0x00007fff86662b3c -[NSApplication sendEvent:] + 2540
21 com.apple.AppKit 0x00007fff864c9ef6 -[NSApplication run] + 796
22 com.apple.AppKit 0x00007fff8649346c NSApplicationMain + 1176
23 libdyld.dylib 0x00007fff8fceb5ad start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff940fcefa kevent_qos + 10
1 libdispatch.dylib 0x00007fff8179f165 _dispatch_mgr_invoke + 216
2 libdispatch.dylib 0x00007fff8179edcd _dispatch_mgr_thread + 52
2016-04-20 17:05:41.464: Missing resource of type 3 for version: RDVersion(0x7fc3bb0a85d0) modelId=3540 uuid=ZKTAB7FmTq2opgT1b0VRMw tableName=RKVersion state=persisted,local (-[PAVersionEditSession _fileURLForResourceType:]:1225)
This part in the crash log looks like a data error. A missing file in your Photos Library, or the Photos application, or the installed book themes.
Test, if it is a problem with your current Photos library by creating a new library for testing and trying to make a book in the new library.
If Photos will crash on the new library as well, make the same test in a different user account, see this link: Isolating an issue by using another user account
that stores data to pass to other services.
I'd delete the complete folder ~/Library/Containers/com.apple.Photos/ and restart the Mac, then try again.
Your user library may still be hidden.To reveal the hidden User Library:
Now restart the Mac and try again. If all is well, delete the folder from the Desktop.
If Photos is only crashing on your current Photos Library, post back.
Photos shuts down while I'm making a book. Also, it's very hard to navigate.
