HT201475: Upgrade to OS X El Capitan

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MLynn79
Level 1 (4 points)
Mac OS X

Q: Cannot download El Capitan

I have tried several times to download the El Capitan OSX.  When I click "download", NOTHING happens.  What can I do to get this new operating system to download?

 

Thank you.

MacBook Pro, OS X Yosemite (10.10.5)

Posted on Apr 17, 2016 6:54 PM

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MLynn79

Q: Cannot download El Capitan

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  • by lkrupp,

    lkrupp lkrupp Apr 17, 2016 7:49 PM in response to MLynn79
    Level 5 (4,153 points)
    Apr 17, 2016 7:49 PM in response to MLynn79

    Give this a shot.

     

    Log out of the App Store. App Store-> Store-> Sign Out

     

    Restart your Mac.

     

    Launch the App Store and sign back in. App Store->Store->Sign In

     

    Now try and download El Capitan again. This worked for me.